Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,283 Reviews)
Open Ratings Snapshot
Rating breakdown 18,283 reviews
5 Stars
15,967
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Obsessed it!
on March 21, 2026
Posted by: Juls19
[This review was collected as part of a promotion.] Honestly, I really love the Samsung S26 Ultra, especially because of all its AI features. They’re not just there for show — I genuinely feel like they help me in my day-to-day life. It makes it so much easier to stay organized, save time, and get things done faster without constantly switching between apps. For anyone who values productivity, it becomes a really useful tool.
Another thing I’m obsessed with is the camera. The stability is just amazing. Videos come out super smooth, even when you’re moving, and that makes a huge difference. On top of that, the overall quality is incredible, both for photos and videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features
on March 21, 2026
Posted by: Bettyboop
[This review was collected as part of a promotion.] I love the speed on this phone and enhanced security. I'm still learning about the Galaxy features. And the penup app is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra has a great Galaxy AI feature
on March 21, 2026
Posted by: George
[This review was collected as part of a promotion.] I use Galaxy AI to record meetings. I am able to receive a transcript of the conversation. Galaxy AI also helps erase background noise in the recording. I am very happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Customization
on March 21, 2026
Posted by: skidthekid24
[This review was collected as part of a promotion.] This is the most advanced phone I have. The best thing is the amount of customization there is. I can set up pretty much everything to my liking. Stacking widgets, daily review insights to what I want to see, and more. I am still learning what this is truly capable of. It's smooth and intuitive. The privacy screen, while not 100%, provides just enough obscurity to maintain privacy from prying eyes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone, amazing camera
on March 21, 2026
Posted by: Enochisawesome
[This review was collected as part of a promotion.] I switched from OnePlus S26 ultra! The new implementation of Galaxy AI is welcomed and is seamless in functionality throughout the S26 ultra. It's a Productivity powerhouse an entertainment curator and artists' muse. Amazing phone overall and with amazing powerful features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrades
on March 21, 2026
Posted by: S26Ultra
[This review was collected as part of a promotion.] Was wondering when we would be getting the S26 Ultra. It's an amazing upgrade to the previous successors!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera
on March 21, 2026
Posted by: TiaClark2024
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra (2026) is a stellar flagship that redefines mobile privacy and performance, featuring a groundbreaking built-in privacy display, the blazing-fast Snapdragon 8 Elite Gen 5, and an improved 200MP camera system. It’s a thinner, lighter powerhouse that successfully combines AI-driven creativity with top-tier, reliable daily performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone with awesome capabilities
on March 21, 2026
Posted by: Nigjtmare00610
[This review was collected as part of a promotion.] Galaxy Ai feature is out of these world. The battery seems to hold up pretty good. Love the camera features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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