Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,283 Reviews)
Rating breakdown 18,283 reviews
5 Stars
15,967
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Privacy and Power in a Sleek Package
on March 24, 2026
Posted by: Jesuszp94
[This review was collected as part of a promotion.] I’ve been using the new Samsung Galaxy S26 Ultra, and while it looks familiar, the experience is a major step up. It feels like a tool designed for real-world use rather than just a spec sheet.
The standout feature is definitely the new Privacy Display. It’s impressive how it blocks side-view "snoopers" in public while staying crystal clear for me. It’s a feature I didn’t know I needed until now.
The Highlights:
Galaxy AI: Features like Now Nudge are game-changers. The keyboard now suggests photos or events based on my chats, which really speeds up my day.
Low-Light Camera: The wider aperture on the 200MP sensor makes night shots look much more natural with significantly less noise.
Performance: The Snapdragon 8 Elite Gen 5 is a beast. Even during heavy video editing or gaming, the improved cooling keeps the phone from getting hot.
Points to Note:
Brightness: The Privacy Display makes the screen slightly less "punchy" than previous models, a small trade-off for security.
Design: It’s lighter and more comfortable to hold, but the camera bump is still quite large, making it a bit wobbly on a desk without a case.
Charging: 60W is an improvement, but I’d love to see even faster speeds for a battery this size.
Verdict: If you’re upgrading from an older model, the jump is massive. The privacy features and AI fluidity make it a top-tier choice.
The standout feature is definitely the new Privacy Display. It’s impressive how it blocks side-view "snoopers" in public while staying crystal clear for me. It’s a feature I didn’t know I needed until now.
The Highlights:
Galaxy AI: Features like Now Nudge are game-changers. The keyboard now suggests photos or events based on my chats, which really speeds up my day.
Low-Light Camera: The wider aperture on the 200MP sensor makes night shots look much more natural with significantly less noise.
Performance: The Snapdragon 8 Elite Gen 5 is a beast. Even during heavy video editing or gaming, the improved cooling keeps the phone from getting hot.
Points to Note:
Brightness: The Privacy Display makes the screen slightly less "punchy" than previous models, a small trade-off for security.
Design: It’s lighter and more comfortable to hold, but the camera bump is still quite large, making it a bit wobbly on a desk without a case.
Charging: 60W is an improvement, but I’d love to see even faster speeds for a battery this size.
Verdict: If you’re upgrading from an older model, the jump is massive. The privacy features and AI fluidity make it a top-tier choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most powerful phone in the world Galaxy S26 ul
on March 24, 2026
Posted by: Jelcrys
[This review was collected as part of a promotion.] I have been exploring my new phone for 10 days and I found it very interesting. Higher speed , a crisp screen, excellent Camara.
Its curved design makes it look elegant, lighter.
It feels soft and light in my hands.
Very surprising the privacy mode of the screen.
Definitely happy with my new Samsung galaxy s26 ultra.
Its curved design makes it look elegant, lighter.
It feels soft and light in my hands.
Very surprising the privacy mode of the screen.
Definitely happy with my new Samsung galaxy s26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great time great features
on March 24, 2026
Posted by: Anonymous
from Abuja Nigeria plc
[Employee of samsung] Helpful and reliable services development website working properly with the trusted development departments review platforms project management
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sturdy product
on March 24, 2026
Posted by: Gork
Good phone and watch. Phone has good storage, camera clear photos, and watch has nice features as well it's memory and clarity both phone and watch appears to be very durable.
Written by a customer while visiting Samsung US
Customer Rating
5
Great time to upgrade
on March 24, 2026
Posted by: Misseypea1225
[This review was collected as part of a promotion.] Great upgrade from galaxy s22 ultra! Still learning features but the transition has been smooth. Learning how to use AI is new but I'm sure i will get there....lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best samsung I've had
on March 24, 2026
Posted by: 1t1sm3
[This review was collected as part of a promotion.] I have noticed the battery gets pretty hot, but I've been trying to keep it cool
The galaxy ai has been really awesome as well !
The galaxy ai has been really awesome as well !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with awesome features, the best phone
on March 24, 2026
Posted by: Skyman
[This review was collected as part of a promotion.] I love this phone, great features, I did a video recording of my son's first live proformance, and it had the best stability and great at the lowlight moments, every one wanted to know how I got the video so professional looking, it feels good holding in your hand, love how it erases things from a picture with ease, and it doesnt look like I erased something as it does a great job filling the space where the object was, and no blur where the object was either, i traded up from the s 23 ultra, and it was the best choice I made, better camera, and camera feature, best at speed of apps and games, the battery last so much longer then my s 23 ultra ever did, and I love the faster charging speed of 60w.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A real upgrade with useful AI features
on March 24, 2026
Posted by: chandler
[This review was collected as part of a promotion.] I upgraded from the S23+ to the S26 Ultra, and this actually feels like a meaningful upgrade, not just a routine yearly refresh.
The display is the first thing I noticed. It’s bigger, sharper, and much more comfortable for long use. I spend a lot of time on my phone for both work and daily use, and the screen really makes a difference.
Performance is fast and smooth. Everything runs effortlessly, and multitasking has been very reliable so far.
Battery life easily gets me through a full day, which is important for me since I’m often on the go.
The camera is solid as expected — sharp images, good colors, and consistent results in different lighting.
One thing I didn’t expect to use as much is the AI features. Some of them actually feel practical, not just gimmicks. Things like photo editing, suggestions, and smart assistance help save time in everyday use. It’s not something you rely on constantly, but when you use it, it’s genuinely helpful.
If I had to mention one downside, the overall design hasn’t changed much from previous Ultra models. But since the design was already strong, it’s not a deal breaker.
Overall, this feels like a polished upgrade with real improvements in display, performance, and now AI features that are actually useful.
The display is the first thing I noticed. It’s bigger, sharper, and much more comfortable for long use. I spend a lot of time on my phone for both work and daily use, and the screen really makes a difference.
Performance is fast and smooth. Everything runs effortlessly, and multitasking has been very reliable so far.
Battery life easily gets me through a full day, which is important for me since I’m often on the go.
The camera is solid as expected — sharp images, good colors, and consistent results in different lighting.
One thing I didn’t expect to use as much is the AI features. Some of them actually feel practical, not just gimmicks. Things like photo editing, suggestions, and smart assistance help save time in everyday use. It’s not something you rely on constantly, but when you use it, it’s genuinely helpful.
If I had to mention one downside, the overall design hasn’t changed much from previous Ultra models. But since the design was already strong, it’s not a deal breaker.
Overall, this feels like a polished upgrade with real improvements in display, performance, and now AI features that are actually useful.
Value
5
Written by a customer while visiting Samsung US