Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone is the best
on September 28, 2026
Posted by: Real2Trill
[This review was collected as part of a promotion.] I chose this phone because of the specs. The camera is awesome and streaming movies and videos are crystal clear. The phone is the perfect size for my hands as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love love love this phone
on September 28, 2026
Posted by: Lovegalaxy26
[This review was collected as part of a promotion.] Love all the things you can do with this phone from the camera to all the extras that it has best quality camera I have seen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes, yes, yesssss
on September 28, 2026
Posted by: S26UltraLvrinFL
[This review was collected as part of a promotion.] There isn't a better phone! I chose Samsung years ago and have stuck with them for over 15 years! Did i mention i like long showers and this phone is always there with me?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the S26 Ultra!
on September 28, 2026
Posted by: PDubya
[This review was collected as part of a promotion.] Decided to upgrade my S24 Ultra and im glad I chose the S26 Ultra. New AI drive features and all of the display upgrades have really made it more simple to run every day business operations. I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easier Process then Expected
on September 28, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] Easy transition from S23 Ultra to S26 Ultra and I didn't even need to visit phone provider to get set up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power and Productivity That Keeps Up With My Day
on September 28, 2026
Posted by: Sseriesgirl26
[This review was collected as part of a promotion.] I use my phone constantly throughout the day to manage a demanding schedule, handle intense document drafting, and stay on top of critical personal administrative tasks. I Chose the Samsung Galaxy S26 Ultra because I needed a device that refuses to slow down when I am multitasking under pressure.The impact on my daily routine has been massive. The massive, crystal-clear screen makes reviewing complex forms, legal documents, and detailed spreadsheets incredibly easy on the eyes without constant zooming. Its processing speed allows me to jump between secure financial apps, messaging, and heavy web research instantly without a hint of lag. The battery easily powers through long days of high-volume communication and heavy media use. For anyone who coordinates their entire life and workflow straight from their device, the Ultra delivers the elite performance and reliability required to keep things moving.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26+ Ultra, the one I chose
on September 28, 2026
Posted by: SamsungPhysco
[This review was collected as part of a promotion.] I am absolutely blown away by how smooth and powerful this new device feels in my hand every single day. The screen clarity is honestly unmatched, making every photo and video look like a professional masterpiece. When it came time to upgrade my tech, I chose this specific model because of the incredible camera zoom and battery life. It handles everything I throw at it without a single stutter or lag during my busiest hours. Switching over was the best decision I have made for my mobile experience this year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am truly excited for my new phone.
on September 28, 2026
Posted by: SRock1109
[This review was collected as part of a promotion.] I've been a Samsung user ever since the Galaxy S3. Just when I thought these devices could get no better, each year my mind is totally blown away by the new features and designs. My new S26 Ultra is a dynamic, smart computeristic beast. I've had it for a few months and I am still amazed at how it performs and looks. I am so glad 'I chose' this device. I will never turn from Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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