Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,233 Reviews)
Open Ratings Snapshot
Rating breakdown 18,233 reviews
5 Stars
15,920
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Samsung Ultra 26
on October 18, 2026
Posted by: DeeQueen26
[This review was collected as part of a promotion.] I chose the Samsung Ultra 26 for a number of reasons. I've always had the note and loved it. This year with the change of the phone being so sleek and not as bulky was a no trainer. The built in privacy screen is top tier. The camera function is elite as always. Since I'm not tech savvy, I love how much exploration I get to do and discover its full capabilities. Overall amazing phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best one i own
on October 18, 2026
Posted by: Maurzello
[This review was collected as part of a promotion.] Honestly, Samsung keeps giving me reasons to stick with them. 😂 The S26 Ultra is just so good!
The Privacy Display is probably one of my favorite new features. I can’t remember the last time I saw a phone feature that felt this different and actually useful. Bixby has gotten a lot better too, and the AI features are definitely a nice improvement, especially for editing text and enhancing photos. It basically controls the entire phone.
I’ve also been using the camera, and I can tell there’s been an improvement over the S25 Ultra. The video quality and stabilization are better too, which is a big deal for me.
At this point, I really don’t see myself switching to another brand anytime soon. Samsung knows what they’re doing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on October 18, 2026
Posted by: KamiBoshi
[This review was collected as part of a promotion.] I chose the galaxy s 26 ultra when deciding to upgrade from my galaxy s 10. My S10 was 9 years old and still worked perfectly so the need for an upgrade wasn't a factor. However this phone at base level is awesome. Every ported app seems pushed to its limit. The camera, games, AI, stylus, and customization options are on "A whole notha... level" *K. M. Key skit voice* (if you know you know).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A premium futureproof device
on October 18, 2026
Posted by: HelloHalo
[This review was collected as part of a promotion.] I chose this product because it offered an abundance of updates for future use. Its camera was also another reason I decided to get this phone over others: having an array this vast is excellent for photography and video. The specs are amazing and I feel like this phone can handle anything especially with the 16GB 1TB model. Aside from the viewing angles being slightly worse compared to previous Samsung flagships, the privacy display is still the cherry on top. The S Pen is still here which works wonderfully for illustrations; overall this phone is a premium piece of hardware and potentially the last of its kind. Let's see where Samsung will take it next year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great phone!
on October 18, 2026
Posted by: CBall78
[This review was collected as part of a promotion.] At first, I was hesitant about getting a new phone because I loved my Note 20 Ultra so much! Now, I'm so glad that I chose to upgrade to the S26 Ultra. This phone has everything that I enjoyed before, such as the S pen, the edge tab, etc. It also has a superior camera and while I'm not the biggest A.I. fan, the way that A.I. is incorporated into the phone makes it useful and helpful. I've been able to get work done in the go, clear emails, and scroll social media.
Overall, I can see myself being just as loyal to S series going forward as I was to the Note series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wonderful addition to a busy life
on October 18, 2026
Posted by: Kittyfistpumps
[This review was collected as part of a promotion.] I chose this phone for many reasons. I love the Samsung ecosystem. New features. Help me manage my health better. As far as practically scheduling alerts features, I also like that. The now briefings summarizes, so I don't have to deep dive into all apps. When I want simple information
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone case
on October 18, 2026
Posted by: Jen36248
[This review was collected as part of a promotion.] I got the new s twenty six ultra phone and I chose to get the new phone case. I love it. It's beautiful, i've dropped it a couple times and it's actually protected my phone quite well. I actually also got a glass protector so I chose to get that as well. I've got many compliments on it too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful S series
on October 18, 2026
Posted by: KINGReact
[This review was collected as part of a promotion.] So "I chose" this phone for the simple fact of the camera and bigger screen. Absolutely love the screen size. Way easier to play my games. Screen resolution is great. Being able to watch in 4k is a game changer. But the camera.. wow! 200mp..amazing. I wouldn't switch this phone for any reason.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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