Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,284 Reviews)
Open Ratings Snapshot
Rating breakdown 18,284 reviews
5 Stars
15,968
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great phone...love it
on March 30, 2026
Posted by: Tensai
[This review was collected as part of a promotion.] The S26 with Galaxi AI is great, a bunch of features that only improve with each new iteration of the Galaxy series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Smoothness of phone is amazing
on March 30, 2026
Posted by: Ntmyphone
[This review was collected as part of a promotion.] Every day use photos emails and banking video editing is amazing
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stunning display and lightning fast.
on March 30, 2026
Posted by: Chevydee
[This review was collected as part of a promotion.] The display is stunning, bright, crisp, and incredibly smooth. Whether I’m scrolling, watching videos, or just browsing, everything looks amazing. The camera is easily one of my favorite features. The photos come out sharp, vibrant, and professional-looking, even in low light. It honestly feels like carrying a high-end camera in my pocket.
Performance wise, it’s lightning fast. Apps open instantly, multitasking is seamless, and I haven’t experienced any lag at all. The battery life is also impressive, it easily gets me through a full day and then some without constantly worrying about charging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new phone is definitely faster
on March 30, 2026
Posted by: coxcr11
[This review was collected as part of a promotion.] Great phone the AI features are amazing. It's super fast and super easy to use. I love the fact that it has satellite messaging because I do a lot of stuff in the backcountry.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Weight and useful tools and AI
on March 30, 2026
Posted by: Jathlop
[This review was collected as part of a promotion.] I like my new phone because they improve a lot stuff, first able the AI is like because some homework it's very useful to solve it and the camera i,m not professional but use it a lot my camera and notes, for my work. I see a lot improvements, but I'm still enjoying my new phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent!!! satisfying my recent purchase. I love
on March 30, 2026
Posted by: MAGGIE
[This review was collected as part of a promotion.] I like Galaxy Ai a lot and it helps me with everything I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of features
on March 30, 2026
Posted by: Joe33galaxyman
[This review was collected as part of a promotion.] I will go short and easy. This phone has lots of features and with Galaxy AI it makes it easy and very convenience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone, I love it
on March 30, 2026
Posted by: Kattdaddy
[This review was collected as part of a promotion.] This phone is great, better than my S24+. Still figuring out some features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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