Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
S26 Ultra review
on September 28, 2026
Posted by: Mjm483
[This review was collected as part of a promotion.] I would give it five stars if there weren't glitches every once in awhile and it was easier to update everything. I choose the s26 ultra because I had an s23 ultra but I do have to say the s26 is pretty great I don't have much to complain about.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
EHS Coach at Caterpillar
on September 28, 2026
Posted by: FSU1983Alumn
[This review was collected as part of a promotion.] An amazing phone for my use as a EHS coach at Caterpillar. I used to daily for documenting issues concerns with my s Pen the camera takes Brian beautiful pictures the battery life is all day up till in the morning if I need to the storage amount just let me keep pictures and documents that I used daily. Perfect for business use as well as for personal use on vacations with the family or at work taking pictures of incidents. My S phone and they just get better and better. Is the phone they can use it everywhere anytime all day all night
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra review
on September 28, 2026
Posted by: ManExists
[This review was collected as part of a promotion.] I love my phone. Favorite feature would be the privacy screen. 2nd favorite would be my abilty to air drop to iphones and my macbook Pro. I'm a photographer so half the time I'm taking pictures on my phone. Other times I'm doing quick or ai edits to give my clients. Which my stylus still comes in quite for the small details whilst editing.
I do miss being able to use my stylus as a shutter button instead of camera timer. Ver satisfied otherwise.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on September 28, 2026
Posted by: MissyMel
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra because of all its features. I especially love the screen recording, the speed of every action performed, the space because I use it for personal and work. I literally feel like I have a mini laptop in my hands. It is so convenient. I play my games on this device, my emails all in one place. I have use all my social media accounts, can transition between apps with ease. So very easy to multi task.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great powerhouse of a phone
on September 28, 2026
Posted by: Squishy
[This review was collected as part of a promotion.] I chose this device to streamline both my entertainment and daily work routines. It has completely transformed how I handle multitasking, from streaming high-definition movies to managing school tasks on the go. The massive, crisp screen and incredible speed make it the perfect everyday companion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
keeps me going
on September 28, 2026
Posted by: good2go
[This review was collected as part of a promotion.] phone keeps my lifestyle going/ I like it enough, so there's no need to look elsewhere . I like the automatic updates/ great experiences using the phone .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
keeps me going
on September 28, 2026
Posted by: good2go
[This review was collected as part of a promotion.] phone keeps my lifestyle going/ I like it enough, so there's no need to look elsewhere . I like the automatic updates/ great experiences using the phone .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on September 28, 2026
Posted by: Deffox1
[This review was collected as part of a promotion.] I chose the Galaxy S26 ultra as an upgrade from the Galaxy Note 20 ultra which i carried for 6 years. I found the S26 ultra to be extremely easy to use from set up to everyday uses. I am very happy to use this device for all the AI features present on it. I would most definitely recommend the phone to anyone interested in AI technology. The camera is great for my needs. The sound is already clear on calls, music, and zoom conferences. Samsung brought their A game with this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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