Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,304 Reviews)
Rating breakdown 18,304 reviews
5 Stars
15,984
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Very Solid Upgrade from S23 Ultra
on April 9, 2026
Posted by: CJHudson
[This review was collected as part of a promotion.] All around good phone. Feels more polished than S23 Ultra. Privacy Display is my favorite phone feature in years. Galaxy AI is useful.
Very uneven while resting on flat surfaces even when using a Samsung branded clear case. Not the end of world.
Would Recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Galaxy S26 Ultra
on April 9, 2026
Posted by: KatSamsung
[This review was collected as part of a promotion.] I've been a devoted Samsung user for longer than I can recall. My prior phone (the S23 Ultra) was still in great condition, but I was ready for a change, and my S26 Ultra has not disappointed! I'm smitten!!
For starters, I chose the online-only pink gold, and I love the aesthetic!
The slight hardware changes from the 23 to the 26 have been easy to adjust to. I prefer the round corners and flat face of the 26 over the square corners and beveled glass of the 23; this phone seems less likely to suffer from damage from falls, etc. The S Pen (one reason I always choose this model) is the smoothest I've used, and having it on the rounded corner wasn't the issue I had feared it would be.
A new feature that I love is the privacy display setting; no more prying eyes! The camera is great, especially with Galaxy AI. The S26 Ultra is ULTRA fast, and Samsung keeps improving device power and storage capacity. I'm sure there is a ton of functionality that I haven't even discovered yet, but so far this model has been amazing!
I have ZERO COMPLAINTS!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has gone and done it again y'all!!
on April 9, 2026
Posted by: Getbuckdup
[This review was collected as part of a promotion.] Just when you thought the phone you currently have has the latest and great tech, you find out differently when the Galaxy Unpacked Event happens. Some of the coolest features that will be available, are only on the Ultra device. With the Galaxy AI features, expect to be able to do so much more with the pictures and videos you take using your phone's camera. My favorite phone right now, 10/10!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best just keeps on getting better
on April 9, 2026
Posted by: EnthusiastUser
[This review was collected as part of a promotion.] Going from my previous phone (S22 Ultra) to the S26 Ultra has been a comparison of night and day. The gradual improvements generation over generation have been remarkable to the responsiveness of the OS, the quality of the screens and the powerful hardware packed under the hood. Regular tasks feel instantaneous compared to the more, to put it politely, methodical speeds of my previous device. I'm normally not one for utilizing AI features on phones, but with how responsive and smart Galaxy AI is to this device, it feels like a seamless addition to an already stellar device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!!
on April 9, 2026
Posted by: LalaMars
[This review was collected as part of a promotion.] The battery on this phone is awesome!!!! So is the camera!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my first samsung ultra phone, and the best
on April 9, 2026
Posted by: Ellies
[This review was collected as part of a promotion.] The galaxy Ai and privacy screen is mg go to aswell, as the pictures they perfect and crispy clear. I love this new phone ! Definitely recommend 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
R3GL206G14J serial number
on April 9, 2026
Posted by: Ademm7676
[This review was collected as part of a promotion.] If I come back to this world, I will use Samsung again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Hardware, Needs Notification Fixes
on April 9, 2026
Posted by: ToneTrapped
[This review was collected as part of a promotion.] I use this phone daily for work, content creation, and staying connected, and the hardware has been excellent. The display is sharp, performance is fast, and the camera delivers consistently strong results. Features like Galaxy AI are a nice addition and feel useful in everyday tasks.
However, the biggest issue for me is notifications, especially in the messaging app. I am not able to customize notification sounds at all and can only use the default sounds provided on the device. This makes it difficult to distinguish between contacts or prioritize messages, which impacts daily use more than expected.
I have also noticed occasional inconsistencies with notifications from other apps, including delays or missed alerts. While not constant, it happens often enough to be frustrating.
Overall, the hardware experience is top tier, but the software needs refinement. If Samsung improves notification customization and reliability, this would easily be a five star device. As it stands, it is a strong four star phone.
However, the biggest issue for me is notifications, especially in the messaging app. I am not able to customize notification sounds at all and can only use the default sounds provided on the device. This makes it difficult to distinguish between contacts or prioritize messages, which impacts daily use more than expected.
I have also noticed occasional inconsistencies with notifications from other apps, including delays or missed alerts. While not constant, it happens often enough to be frustrating.
Overall, the hardware experience is top tier, but the software needs refinement. If Samsung improves notification customization and reliability, this would easily be a five star device. As it stands, it is a strong four star phone.
Value
5
Written by a customer while visiting Samsung US