Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,243 Reviews)
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Samsung Ecosystem
on September 28, 2026
Posted by: GlyphDaArtist1027
[This review was collected as part of a promotion.] I have been a proud Samsung user since the Galaxy s9 Ultra. With the recent purchase of my Galaxy Buds 4 Pro, my Samsung Ecosystem is complete.
I have the Samsung Galaxy s26 Ultra as my "daily driver" (and just received the One UI 9 update), the Galaxy Watch Ultra 2. As previously mentioned, I have the Galaxy Buds 4 Pro and the Galaxy Tab s9 FE.
I have to point out that I am literally the ONLY one in my whole entire family that uses Samsung (Android powered) devices. And I do so with pride and confidence!
Pride in the steadfast and continually consistent build quality of Samsung products and confidence in the operating system that continues to blaze trails.
I love that there is an "exodus" of sorts happening in the mobile device universe lately............swarms of people who are awakening to the versatility and freedom that (Android power) and Samsung quality that "die-hards" like myself have known of and have actively been employing for years!!
I am a consumer that has used both "flagship" and "budget" Samsung devices. And outside of CARRIER issues, Samsung quality is indistinguishable from one device to the next. I have ALWAYS recommended Samsung devices to my friends and family even in the face of the perceived "status" and "popularity" that the ("Fruit") phone company has unreservedly enjoyed for so long.
Ten out of ten as usual!!!
Proudly,
C. A.
C. A.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on September 28, 2026
Posted by: Kokoloko
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I value a powerful smartphone with a great display, excellent camera, and reliable performance. I use my Samsung device for everyday communication, browsing the internet, watching videos, staying connected with family and friends, and managing my daily activities.
What I appreciate most about the Galaxy Ultra experience is having a large, high-quality screen for watching movies, browsing, and reading. A good camera is also important to me because I enjoy capturing photos and special moments.
I look for a smartphone that is easy to use, responsive, and reliable throughout the day. Samsung Galaxy devices offer features that help make everyday tasks more convenient and enjoyable. I also appreciate the premium design and the technology Samsung continues to bring to its smartphones.
Overall, I enjoy using Samsung Galaxy devices because they combine useful features, performance, and entertainment in one device. I look forward to exploring more of what Samsung has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 28, 2026
Posted by: Chebun
[This review was collected as part of a promotion.] Always great phones never no issues very fast and plenty of storage and ease of use of any of features is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra 1 Tera
on September 28, 2026
Posted by: Frank0
[This review was collected as part of a promotion.] I’ve been using Samsung Galaxy S phones since the S4, and it’s amazing to see how far Samsung has come. The S4 already made me very happy with everything it could do, so imagine how I feel with my S26 Ultra 1TB! I use this phone for absolutely everything, and so far, there isn’t anything I feel I’m missing.
One thing I especially love is the camera. I’ve heard both positive and negative opinions, but my personal experience has been outstanding. I’ve been to many rock concerts, and the photos and videos I’ve captured have been fantastic. The key is simply learning how to configure the camera properly.
For me, the S26 Ultra is an incredible evolution from the S4. Samsung has been part of my journey for years, and this is by far my favorite Galaxy yet!
One thing I especially love is the camera. I’ve heard both positive and negative opinions, but my personal experience has been outstanding. I’ve been to many rock concerts, and the photos and videos I’ve captured have been fantastic. The key is simply learning how to configure the camera properly.
For me, the S26 Ultra is an incredible evolution from the S4. Samsung has been part of my journey for years, and this is by far my favorite Galaxy yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 1TB review
on September 28, 2026
Posted by: Wooski
[This review was collected as part of a promotion.] The Galaxy S26 Ultra 1TB is an incredible flagship phone. The premium design, massive storage, and smooth performance make it feel like a true top-tier device. The display is stunning, the camera captures amazing photos and videos, and everything runs fast whether I’m gaming, multitasking, or creating content.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cell phone is great—the perfect phone.
on September 28, 2026
Posted by: KaPeCe
[This review was collected as part of a promotion.] Excellent device—comfortable, fast, and resistant to bumps and drops. I am very, very happy with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera and best batery life
on September 28, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I love that the batery last over 30 hours and i dont have to be scared if i forgot to charge my phone overnight. The camera speak for itself. I would always buy samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice camera
on September 28, 2026
Posted by: Eviesmom
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because most of my past phones have been in this series and I think overall this is a good product. This particular phone has been problematic, and makes me question if this model was my best choice, as something is always not working and I need to constantly restart my phone when some function isn't working properly or freezes up.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hi Eviesmom, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with any additional frustrations, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US