Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,305 Reviews)
Open Ratings Snapshot
Rating breakdown 18,305 reviews
5 Stars
15,985
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Good not the greatest.
on April 13, 2026
Posted by: Recar235
[This review was collected as part of a promotion.] Good phone. Better than my old S23Ultra for sure. Not all it's great. Sometimes it changes screens and apps. The messaging app is not as clear as it used to be. It's difficult to differentiate the unread messages from the new ones. Galaxy AI is a hit and miss. Sometimes it works other times it limits you on what you can do. For example converting files or deleting background from an image.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Found the privacy screen and GalaxyAI really great
on April 13, 2026
Posted by: Akira4
[This review was collected as part of a promotion.] I heavily use my device for school work and gaming and it been handling all the stuff great. I also use the Galaxy AI for my school work as it easily accessible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Found the privacy screen and GalaxyAI really great
on April 13, 2026
Posted by: Akira4
[This review was collected as part of a promotion.] I heavily use my device for school work and gaming and it been handling all the stuff great. I also use the Galaxy AI for my school work as it easily accessible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Found the privacy screen and GalaxyAI really great
on April 13, 2026
Posted by: Akira4
[This review was collected as part of a promotion.] I heavily use my device for school work and gaming and it been handling all the stuff great. I also use the Galaxy AI for my school work as it easily accessible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Found the privacy screen and GalaxyAI really great
on April 13, 2026
Posted by: Akira4
[This review was collected as part of a promotion.] I heavily use my device for school work and gaming and it been handling all the stuff great. I also use the Galaxy AI for my school work as it easily accessible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Found the privacy screen and GalaxyAI really great
on April 13, 2026
Posted by: Akira4
[This review was collected as part of a promotion.] I heavily use my device for school work and gaming and it been handling all the stuff great. I also use the Galaxy AI for my school work as it easily accessible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Found the privacy screen and GalaxyAI really great
on April 13, 2026
Posted by: Akira4
[This review was collected as part of a promotion.] I heavily use my device for school work and gaming and it been handling all the stuff great. I also use the Galaxy AI for my school work as it easily accessible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Found the privacy screen and GalaxyAI really great
on April 13, 2026
Posted by: Akira4
[This review was collected as part of a promotion.] I heavily use my device for school work and gaming and it been handling all the stuff great. I also use the Galaxy AI for my school work as it easily accessible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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