Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,307 Reviews)
Open Ratings Snapshot
Rating breakdown 18,307 reviews
5 Stars
15,987
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I am loving everything about this phone.
on April 13, 2026
Posted by: RoyceB
[This review was collected as part of a promotion.] The galaxy AI is phenomenal. It has help me set my appointments and edits my photos with ease
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Screen too dim with privacy screen enabled.
on April 13, 2026
Posted by: Kokoooo
[This review was collected as part of a promotion.] Screen is too dim with privacy screen enabled specially in the day ligh.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The display is beautiful
on April 13, 2026
Posted by: Debbi123
[This review was collected as part of a promotion.] First off, this phone is huge. If you have limited space or want to put it in a charging slot in a car it probably won't fit. BUT I don't care! I love love love this phone. From the display to the size to the speed to the apps. It has many, many amazing features. I haven't used Galaxy AI yet, but that's only because I am playing around with everything else first.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on April 13, 2026
Posted by: Stormshadow9
[This review was collected as part of a promotion.] The phone is all you need in one small rectangle. The Galaxy AI is a tool unto itself and the rest of the apps, is all you need.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic!
on April 13, 2026
Posted by: atc1078
[This review was collected as part of a promotion.] Love the new embedded Galaxy Ai features. Takes great pictures, especially in motion with excellent stability. Privacy display is another great feature. I highly recommend this phone for anyone's next upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, great camera, lots of Galaxy features
on April 13, 2026
Posted by: NOHAM71
[This review was collected as part of a promotion.] I use it for work and streaming, galaxy Ai helps me to look for products. So far it's great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on April 13, 2026
Posted by: Prince
[This review was collected as part of a promotion.] Once you get use to Galaxy AI it is pretty awesome. Phone runs extremely smooth and the battery life is excellent. I for the phone pre-ordered and received it 2 days early ( is was very happy about that )
I've been a Samsung user for many many years and I'm almost always here with their products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Although Simple but powerful
on April 13, 2026
Posted by: GoHernandez
[This review was collected as part of a promotion.] Moving from a S24 Ultra to the S26 Ultra has been a great move. The device is well equipped and has a sophisticated look. One of the features i enjoy is Galaxy AI when editing my photos, the feature makes my editing effortless. Definitely enjoy my move to the new S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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