Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,307 Reviews)
Open Ratings Snapshot
Rating breakdown 18,307 reviews
5 Stars
15,987
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
This product is light and well balanced The Galaxy
on April 19, 2026
Posted by: Funforfishing
[This review was collected as part of a promotion.] The Galaxy AI is intuitive and provides relevant details I may have missed without it. Phone is fast awesome and follows along Galaxy traditions. Overall it is a good step up from my S23.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone altogether
on April 19, 2026
Posted by: Ali123
[This review was collected as part of a promotion.] I love the amazing features with this phone. Galaxy AI is probably one of my favorites! Especially when it comes to editing photos or creating something from a photo you have taken. I love how the phone fits in my hand the smooth transitions from one app to the next. I still haven't learned everything in this phone because it just does so much. The camera is the reason I wanted it the most. But I ended up learning so much more into it. It is definitely by far fit for someone with a creative mindset.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing im glad I made the switch
on April 19, 2026
Posted by: Prodigy559
[This review was collected as part of a promotion.] This phone has been amazing. It has lots to do and offers a variety of things. The camera is simply mind blowing. AI has been outstanding as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone Privacy display is Meh.
on April 19, 2026
Posted by: Garythesnail
[This review was collected as part of a promotion.] The phone is awesome, one of the best ones in the Galaxy lineup, and Galaxy AI really upped its game this year, but the privacy display is Meh. It distorts the image quality too much, but that's to be expected on a hardware-level privacy display. It would be nearly impossible not to.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 ULTRA
on April 19, 2026
Posted by: Makesnosense1
[This review was collected as part of a promotion.] Great phone and features. The battery life is outstanding. The new privacy feature comes in handy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone
on April 18, 2026
Posted by: Lovenotes
[This review was collected as part of a promotion.] The phone runs so great I have always loved Samsung I had a note 4 and I loved it and the s26 ultra is a great predecessor.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung galaxy s26 ultra
on April 18, 2026
Posted by: Jennsweety
[This review was collected as part of a promotion.] Seriously, the advancements in this tech are wild! It feels like we're living in the future, and the mobile device itself is just a powerhouse. It handles everything I throw at it with such ease. Plus, the way it integrates with everything else is just seamless. Honestly, it's made my daily routine so much smoother.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, smooth, and great for daily use
on April 18, 2026
Posted by: TechUser26
[This review was collected as part of a promotion.] I use my Samsung Galaxy S26 Ultra every day for school, gaming, and watching videos. It’s really fast and doesn’t lag, even with a bunch of apps open. The screen looks super clear and bright, which makes everything better. Galaxy AI features are actually useful and help me get things done quicker, especially for school stuff. The battery lasts all day, so I’m not stressing about charging it. Overall, it just makes everything easier and works great for my daily use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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