Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,228 Reviews)
Rating breakdown 18,228 reviews
5 Stars
15,915
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great Device
on October 20, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Love it although larger Built-in privacy screen: Blocks side-angle peeking with one quick tap.
Smart AI suggestions: Predicts your next step to fill forms and calendars.
Rapid fast charging: Powers up to 75% in only 30 minutes.
Built-in S Pen: Slots inside for quick notes and remote camera control.
Zero lag performance: Handles heavy gaming and multitasking No outdoor glare: Cuts down harsh reflections under bright sunlight.
Smart AI suggestions: Predicts your next step to fill forms and calendars.
Rapid fast charging: Powers up to 75% in only 30 minutes.
Built-in S Pen: Slots inside for quick notes and remote camera control.
Zero lag performance: Handles heavy gaming and multitasking No outdoor glare: Cuts down harsh reflections under bright sunlight.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hey Love2shop, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how amazed you have been with the enhanced features and capabilities of your device. We have shared a link to the Samsung Support Team for your convenience. These experts can help you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Megneficent Device
on October 20, 2026
Posted by: Deep07
[This review was collected as part of a promotion.] I choose Samsung galaxy S26 ultra over any other smart phone because of it versatility. This phone is powerhouse/beast of the smart phones. I do all my work and office stuff just using one single device.
The most important feature of this phone is its camera, which mind blowing 🤯.
I choose samsung over any other smart phone any day.
The most important feature of this phone is its camera, which mind blowing 🤯.
I choose samsung over any other smart phone any day.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi there Deep07, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding your device such an amazing powerhouse forall of your needs, and that it has been so reliable during your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone is cool only I had 25 HE before and well
on October 20, 2026
Posted by: Myshell26
[This review was collected as part of a promotion.] The 26 s ultra is cool yet I like e a bóxer screen so that and the whole stylis issue ( dont like ) I use my phone for everyday personal use listen to music play games message ect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed, picture quality, performance
on October 19, 2026
Posted by: GalaxySeriesFTW
[This review was collected as part of a promotion.] I choose the Galaxy S26 Ultra for the gold standard. It has top tier performance when streaming. I love that I get notified if I get too far away from the pen, so I don't leave it behind and lose it. The picture and video unreal with the awesomeness. The battery life is much better than expected, with heavy use the battery still lasts all day.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi there GalaxySeriesFTW, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of your device, and all of the enhanced features that have been such a great value during your usage. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy phone
on October 19, 2026
Posted by: Wizard
[This review was collected as part of a promotion.] Using the Samsung Galaxy S26 Ultra as my daily driver has completely redefined what I expect from a flagship smartphone. From the moment I picked it up, the refined titanium build felt incredibly premium yet comfortable in hand, and the Dynamic AMOLED 2X display immediately blew me away with its vivid colors, deep contrast, and effortless outdoor visibility even under direct midday sun. My experience with the camera has been nothing short of extraordinary; the 200MP main sensor captures breathtaking clarity in daylight, night shots come out crisp and noise-free, and the telephoto zoom lets me grab sharp, distant details that no other phone can touch. Heavy multitasking, high-end 3D gaming, and productivity apps run flawlessly without any stutter or overheating thanks to the blazing-fast Snapdragon processor. Battery life easily stretches across two full days of my typical heavy use, and the faster charging gets me back up to full power in no time. Combined with the unmatched precision of the built-in S Pen for my daily notes and the genuinely useful Galaxy AI features that streamline my workflow, this is easily the most capable, polished device I have ever owned.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hey Wizard, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the enhanced capabilities of your device,a nd finding the camera such a standout feature you love using every day. Please, reach out to us again in the future if you have questions about your device, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with cool features
on October 19, 2026
Posted by: SamsungLover26
[This review was collected as part of a promotion.] I chose to upgrade from the S24 to the S26 Ultra because I wanted the better camera, bigger size and longer battery life. I love the 26 Ultra! It's got a great battery life, especially cause I keep it on power save mode a lot so it lasts me like a day and a half on full charge which is nice. The camera is incredible. I took some awesome pictures of the full moon like a month back and the camera is really high def. I also love the built in privacy feature. Makes me feel secure.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hey SamsungLover26, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you are loving your upgrade to this new device, and that the addition of the Privacy Display has been so useful, and that the battery is keeping up with your usage during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing macro shooting capabilities
on October 19, 2026
Posted by: Jennifer
from Illinois
Other than using as a phone, I ultimately purchased the S26 Ultra because of how great the camera is supposed to be. I take a lot of macro shots of plants on the fly outdoors, the S26 is horrible for this type of photography. Back in the day, I had a less expensive samsung model that had macro as its own stand-alone shooting option that you turned on. It worked well. Now, macro is only a popup option when you're trying to take a photo, sometimes the option won't even popup when you need it to. Even if the macro option does pop up and you click on it, the camera keeps jumping between lenses, losing focus, or refusing to focus, even if I lock it. I downloaded the separate samsung app with extended camera setting capabilities, it offers no ability to improve on macro settings. As a biologist who needs to take a lot of macro photos in the field for plant ID purposes, I'm super disappointed and wish that I had gone with a different model or brand. The battery life is great.
Features
3
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R Team, October 20, 2026
Hi there Jennifer, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific features on your device are to you every day for personal and professional needs. We have provided a link to an article to help you with the camera settings and features to best capture the photos you are seeking. We have also provided a link to the Samsung Support Team to assist you if your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product (more than a phone)
on October 19, 2026
Posted by: ABRTBL
[This review was collected as part of a promotion.] When selecting the right phone, especially in today's day, I knew that Samsung was the right fit. When I chose the Samsung S26 Ultra, I was excited to see the features, but didn't understand how great they all were. From the S-pen allowing quick notes to be written out when paper/pencils are not around, to the amazing quality of the cameras, I am in awe by what Samsung continues to do! Having kids in sports, taking good quality pictures is easy with the S26 Ultra, especially the "Pro" mode. The visual quality of the photos with the right lighting is amazing and it's great to hear users of competitive companies compliment and say that they wish their phones looked that good.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi ABRTBL, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying all of the enhanced capabilities and features of your device, and that you are enjoying the addition of the S Pen. Please, reach out to us again in the future any time you have questions about your device, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US