Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,309 Reviews)
Open Ratings Snapshot
Rating breakdown 18,309 reviews
5 Stars
15,989
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I love it. It does everything I need.
on April 27, 2026
Posted by: BrianH
[This review was collected as part of a promotion.] I love it. It does everything I need. Ai is exactly as advertised. I love watching movies and games on my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this product. The screen size is perfect.
on April 27, 2026
Posted by: KAYGM1995
[This review was collected as part of a promotion.] Galaxy AI is superior to many other versions. It makes special things become even more. I eill never go to another product. Samsung has customer for life including my 3 kids when they're old enough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones
on April 27, 2026
Posted by: Jumape
[This review was collected as part of a promotion.] The phone has been great. The privacy screen is a must now that I have it and cant really trade it for something else. This little machine is fast, galaxy IA helps allow with what I want to to do, super happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on April 27, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Seems to be a great phone not much of a upgrade from the s25 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone so far
on April 27, 2026
Posted by: Jackalope47
[This review was collected as part of a promotion.] So far the phone is decent. I don't use all of the features in i, like galaxy AI or the photo editing. I like the battery life, I can go over a day without charging it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Privacy screen is a bigger problem than advantage
on April 27, 2026
Posted by: Bigdog
[This review was collected as part of a promotion.] AI is good.....but really not much improvement over S24 ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 27, 2026
Posted by: Aikidofan
[This review was collected as part of a promotion.] This phone has so many new features. I am still learning them but love this new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new features
on April 27, 2026
Posted by: ShiningFlower
[This review was collected as part of a promotion.] The galaxy AI is a great feature, also I prefer not to use it.
The camera takes excellent photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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