Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Why I chose to stay with Samsung
on September 28, 2026
Posted by: Got2go
[This review was collected as part of a promotion.] In today's market there more choices than ever. But Samsung,at least for me, as always performed better than the others. My latest phone is the S26 Ultra. I love most everything about it. But there's one thing I don't like (and I know that this isn't a big issue for most people) we gained a privite screen mode, and lost some of the screens brightness. I use my phone outside a lot and my eyes are getting older so that's important to me. But I will still chose Samsung because I know that they listen to their customers. And they will always try to improve. Unlike some of the other companies whose changes seem to be something that only 10% of the people even use, they are always trying to improve their customers experience. Been with them for over 20 years and I have no reason to change now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always Samsung
on September 28, 2026
Posted by: Love90s
[This review was collected as part of a promotion.] I’m absolutely loving my new Galaxy S26 Ultra! From the incredible camera and long-lasting battery to the super comfortable grip and that stunning pink design, every detail has been a total joy to discover. It’s easily one of my favorite phones I’ve ever owned, and I’m still finding new features to explore every single day. Thanks for such a fantastic experience, Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy
on September 28, 2026
Posted by: Eddie2026
[This review was collected as part of a promotion.] This device offers a truly remarkable experience that elevates daily productivity to new heights. The display quality is exceptionally vivid, making every interaction feel smooth and immersive. Its sophisticated design is matched only by the incredible performance hidden within the hardware. Capturing memories becomes an effortless joy thanks to the advanced capabilities of the built-in optics. Choosing this product is a wonderful way to enjoy the latest advancements in mobile technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S26 Ultra
on September 28, 2026
Posted by: Beachlover
[This review was collected as part of a promotion.] I haven't had any issues with my S26 ultra. I use it for everything from streaming, talking to my friends and family, playing games, reading books, and keeping my appointments. I chose this one because it does come with the stylus. I love the new features of the health app, that I us with my watch 8. I also track all my meals, blood pressure and sleep.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on September 28, 2026
Posted by: justamama22
[This review was collected as part of a promotion.] Honestly, I chose the 26 Ultra because I loved my 24 Ultra so much and this was just a HUUUUGE upgrade from the one I already had!
The features on this thing are unreal and absolutely amazing! I love being able to snap a picture and find literally anything online! It also gives me the option to screen my calls and still answer after the voicemail has picked up! Like what?! Oh and let's not forget the built in privacy screen too! Cause how freaking cool is that?! All in all, I love my new phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phones keep getting better
on September 28, 2026
Posted by: Bookem
[This review was collected as part of a promotion.] I chose the S26 Ultra because of the processor and new screen. I use it to video concerts and for scheduling. I also use it to keep up with my sports teams.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26 ultra
on September 28, 2026
Posted by: Twyce33
[This review was collected as part of a promotion.] I chose the s26 ultra for it's sleek design. The screen size and clarity is amazing. Love the brightness and happy to have the S pen back! The new UI and AI makes the phone fun and easy to navigate. The camera is the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Phone
on September 28, 2026
Posted by: KeLevi
[This review was collected as part of a promotion.] The S26 Ultra is the best phone for everyone. I'm so glad I chose this phone because of the camera, which is by far the best camera on the market. I can take pictures of the moon and see craters with such fantastic details. The phone fits easily in my hand and the screen is easy to read. It has so many features, from blue light protection to protecting your screen from being seen by others who are beside you. It truly has so many features that you can spend weeks testing all that this phone has to offer. The best!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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