Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,310 Reviews)
Open Ratings Snapshot
Rating breakdown 18,310 reviews
5 Stars
15,990
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I loved the privacy, besides the phone being simil
on April 27, 2026
Posted by: Mlrobbenn
[This review was collected as part of a promotion.] I use galaxy aI every day for translation and research.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 27, 2026
Posted by: 1samlover
[This review was collected as part of a promotion.] Every phone I had was a galaxy nothing comes close to a Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features this phone has. I
on April 27, 2026
Posted by: Melysa
[This review was collected as part of a promotion.] I love the features as stated and With the AI I can do so much more with my phone. I also have the Samsung Galaxy 8 Watch that I love. I don't care for the band but I'm getting a new one. I would recommend both products to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is a good phone .
on April 27, 2026
Posted by: Owllover73
[This review was collected as part of a promotion.] Galaxy Ai is a good phone, the camera takes great pictures
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, great AI
on April 27, 2026
Posted by: Arablvr31
[This review was collected as part of a promotion.] The Galaxy AI is easy to use and a great feature of this phone. I like the privacy display for the programs I don't want folks to see. The camera is great as always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device withe very good features
on April 27, 2026
Posted by: Bakri00
[This review was collected as part of a promotion.] It's very interesting device very reliable especially the speed of processing the orders and data due to unique process
Display great especially screen protector feature
Good battery but I believe if the capacity increases would be perfect
I noticed that I feel some hotness when I worked long time
I don't used all the Ai features but when I asked for something I found that feature present in my device
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So much better, actually upgrade!
on April 27, 2026
Posted by: Parkerpack
[This review was collected as part of a promotion.] The new features and capabilities of the phone actually are BETTER AND MAKE IT A REAL UPGRADE! The s25 was still good but this s26 takes the win!! The Galaxy AI is Super handy and the Still motion picture is phenomenal!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera on this product
on April 27, 2026
Posted by: Tytythefrenchfryguy
[This review was collected as part of a promotion.] I upgraded from the Samsung note 20 ultra and it is night and day different. The Samsung 26 ultra camera is incredible and does everything I could ever dream of and more.
Also, I have never used AI before until I got this phone, working with galaxy AI and seeing everything it can do such as modify pictures, or do a quick search for to when you have a question has been a lot of fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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