Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,311 Reviews)
Open Ratings Snapshot
Rating breakdown 18,311 reviews
5 Stars
15,991
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone is BEAUTIFUL!
on April 27, 2026
Posted by: MarvLman
[This review was collected as part of a promotion.] Can't wait until I own this phone. Feels lightning fast and responsive!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awsome phone
on April 27, 2026
Posted by: Teeco21
[This review was collected as part of a promotion.] This is a very smart phone with galaxy ai included. The 100x camera is awsome. And the phone functions on all sides.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ultra 26
on April 27, 2026
Posted by: Champs
[This review was collected as part of a promotion.] Has been the best phone hands down. Speed quality everythjng
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfied customer
on April 27, 2026
Posted by: Pelon50
[This review was collected as part of a promotion.] I love my new galaxy 26 ultra nice big screen, am S pen. Its great for anything weather its movies, games, etc
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 26 ultra awesome
on April 27, 2026
Posted by: Samsungreviewer
[This review was collected as part of a promotion.] Super impressed with the phone, the battery life feel, and camera make the overall use of the phone pleasant and more accessible to my daily life and occasions where I need a charge the 60w super fast charger is a lifesaver. Ai on Gemini changing our sons photos is always fun and he enjoys it too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade
on April 27, 2026
Posted by: BrianT
[This review was collected as part of a promotion.] Love the new Galaxy AI along with the battery life.
I actually use Bixby now - to my surprise.
I love the way Galaxy AI helps me with my photos.
Speaking of photos, this S26 Ultra takes great ones.
Overall it is a huge upgrade from my old S22 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No Question, Best-in-Class
on April 27, 2026
Posted by: SerendipityCurmudgeon
[This review was collected as part of a promotion.] Galaxy AI is Totally AI Enabled with related options for almost every setting. Great productivity enhancer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Texting & performance
on April 27, 2026
Posted by: Sean808
[This review was collected as part of a promotion.] I love the speed, weight and size of the phone. I have big hands and fingers so I do find texting is easy. Call and video chats are clearer while VERY LITTLE freezing when moving or driving.
For me, the case makes the phone bigger, and I find it easier to hold onto when necessary. I perched the BEATS PROS and use those throughout the day, and in the gym, perfect combination.
Incredibly happy with my purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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