Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,243 Reviews)
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Some apps are freezing
on September 28, 2026
Posted by: SergeK
[This review was collected as part of a promotion.] The problem appears with the YouTube app; it automatically exits from full screen to a small screen. The phone has frozen a couple of times, so I had to force-restart it. When my hands are wet, I am unable to use my fingerprint to unlock the screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features that I love.
on September 28, 2026
Posted by: MannysS26Ultra
[This review was collected as part of a promotion.] I chose this device for its qualifying features and I use it for daily tasks, and to take great photos and videos.i love the looks and feel of its design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top notch AI features!
on September 28, 2026
Posted by: SoulandSky
[This review was collected as part of a promotion.] I chose the Ultra because it is the best of the best in its class. It has all the bells and whistles plus extras. I have owned Samsung products for years and I will continue to do so. The AI in the phone has so many features and just makes things easier in my daily life. Picture taking is a breeze and the quality of all my pictures look like I took them with a professional camera. Videos turn out spectacular especially landscape and nature.
To me, it is worth spending the extra money to upgrade to the Ultra.
To me, it is worth spending the extra money to upgrade to the Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I CHOSE THE S26 ULTRA
on September 28, 2026
Posted by: CHRONICHIT
[This review was collected as part of a promotion.] I CHOSE the S26 Ultra. Because if u want literally a computer in your back pocket it's 5he only way to go. Literally does everything. Would be a fool to choose anything else in my opinion it's the best phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the display.
on September 28, 2026
Posted by: Luiguis21
[This review was collected as part of a promotion.] I chose the ultra because love the big display, and the colors and clarity are amazing, coming from a pixel, and trust me, worth the change at all. The privacy feature is fenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the S26 Ultra for real workdays
on September 28, 2026
Posted by: Mudbug70
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I needed a phone that survives a real workday, not a showroom demo. I work maintenance, then shoot clips outside, wrench on gear, and track workouts. It keeps up without me babysitting it.
The screen sold me. Texas sun wrecks most displays. This one stays readable outside, and the privacy display works. People beside me see a dark panel. I still see maps, texts, and the camera. That matters in a hallway or lot.
Performance is boring in the best way. Apps open. Multitasking does not stutter. I jump between camera, notes, health tracking, and video with no drama. Heat stays reasonable when I record outside or run navigation.
Battery lasts a full shift plus evening use. I am not hunting a charger at lunch unless I filmed all morning. A short charge helps. Daylight camera is strong. Dusk is better than expected. Zoom works for signs, parts, and distant details. Handheld video is stable enough for quick clips.
S Pen is the sleeper feature. Notes and markup beat typing with dirty hands. Samsung Health tracks weight, sleep, and activity. Pairing with the Galaxy Watch Ultra is clean.
Software is packed. Circle to Search and writing tools save time. The built-in voice assistant is the part I skip. I set what I want and leave the rest. Build feels solid. Grip is better. Speakers are loud enough in a truck or shop.
I chose this device because the unglamorous stuff works: screen, battery, camera, pen, and health tracking. That is what I needed.
The screen sold me. Texas sun wrecks most displays. This one stays readable outside, and the privacy display works. People beside me see a dark panel. I still see maps, texts, and the camera. That matters in a hallway or lot.
Performance is boring in the best way. Apps open. Multitasking does not stutter. I jump between camera, notes, health tracking, and video with no drama. Heat stays reasonable when I record outside or run navigation.
Battery lasts a full shift plus evening use. I am not hunting a charger at lunch unless I filmed all morning. A short charge helps. Daylight camera is strong. Dusk is better than expected. Zoom works for signs, parts, and distant details. Handheld video is stable enough for quick clips.
S Pen is the sleeper feature. Notes and markup beat typing with dirty hands. Samsung Health tracks weight, sleep, and activity. Pairing with the Galaxy Watch Ultra is clean.
Software is packed. Circle to Search and writing tools save time. The built-in voice assistant is the part I skip. I set what I want and leave the rest. Build feels solid. Grip is better. Speakers are loud enough in a truck or shop.
I chose this device because the unglamorous stuff works: screen, battery, camera, pen, and health tracking. That is what I needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Something to make better or just lose all together
on September 28, 2026
Posted by: 2FreakinTall
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra. Mainly for the oversized screen. Then found out how amazing the camera is.
I'm a truck driver and I'm constantly using this as my GPS device, while streaming music on my long hauls. Also using it for my electronic log book. On average running 4 to 5 apps at once, all day long and never have any issues.
I only rated it at 4 stars, because I've had problems with the stylus... Using a case to protect my phone, I find it very difficult to get the stylus out. Taking the protective case off, I find the stylus pops out too easily. I purchased this phone July 4th and I have already lost the stylus (lol). Besides all of that. I haven't found very many reasons to even use a stylus.
Just a suggestion, but maybe they should make it a digital lock and release. It wouldn't be difficult to remove the stylus with the stronger spring and a digital release and they're definitely wouldn't be any chance of losing it.
I'm a truck driver and I'm constantly using this as my GPS device, while streaming music on my long hauls. Also using it for my electronic log book. On average running 4 to 5 apps at once, all day long and never have any issues.
I only rated it at 4 stars, because I've had problems with the stylus... Using a case to protect my phone, I find it very difficult to get the stylus out. Taking the protective case off, I find the stylus pops out too easily. I purchased this phone July 4th and I have already lost the stylus (lol). Besides all of that. I haven't found very many reasons to even use a stylus.
Just a suggestion, but maybe they should make it a digital lock and release. It wouldn't be difficult to remove the stylus with the stronger spring and a digital release and they're definitely wouldn't be any chance of losing it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!
on September 28, 2026
Posted by: Glasy11
[This review was collected as part of a promotion.] Always been a Samsung consumer and this phone doesn't disappoint!
Very user friendly, great features, and reliable!
Value
5
Written by a customer while visiting Samsung US