Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,311 Reviews)
Rating breakdown 18,311 reviews
5 Stars
15,991
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Excellent, the phone is a machine. I like it
on April 27, 2026
Posted by: Aljegoz
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an outstanding device that delivers top-tier performance in every aspect. Its premium design feels solid and refined, while the display is incredibly sharp, bright, and smooth—perfect for both work and entertainment.
Performance is excellent, handling multitasking and demanding apps without any issues. The camera system stands out, producing sharp photos with great detail in both daylight and low-light conditions.
Battery life is reliable for all-day use, and the overall user experience is smooth and responsive. The inclusion of the S Pen continues to add great value for productivity.
Overall, the Galaxy S26 Ultra is an excellent smartphone and one of the best options available right now.
Performance is excellent, handling multitasking and demanding apps without any issues. The camera system stands out, producing sharp photos with great detail in both daylight and low-light conditions.
Battery life is reliable for all-day use, and the overall user experience is smooth and responsive. The inclusion of the S Pen continues to add great value for productivity.
Overall, the Galaxy S26 Ultra is an excellent smartphone and one of the best options available right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is difficult to take a screenshot
on April 27, 2026
Posted by: Mary67
[This review was collected as part of a promotion.] I use it to talk, text, take pictures, internet surfing, and for social media. I find voice texting impossible on this phone. Also, its difficult to take a screenshot. Neither should be complicated but are with this new phone.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey there Mary67, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important the easy and seamless usage of your device is to you every day. We have provided a link to the complete manual for your device to help you with both the button press and hand swipe gesture you can use for a screenshot to help you find the way that works best for you. We have also provided a link to the Samsung Support Team to assist you with the voice text you mention causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on April 27, 2026
Posted by: leon1071a
[This review was collected as part of a promotion.] Best phone yet of the galaxy series phones. The only thing I don't like is that you can't use the s pen for selfies but that's ok.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone - - does everything well
on April 27, 2026
Posted by: Livinintherockies
[This review was collected as part of a promotion.] Use my phone for everyday tasks. Upgraded from an S22U and the S26U is so much more refined.
Overall, an amazing phone, highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's what I wanted very good phone
on April 27, 2026
Posted by: ZAE1980
[This review was collected as part of a promotion.] Galaxy AI is very fast. The privacy screen is cool and overall great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on April 27, 2026
Posted by: Nicoya9517
[This review was collected as part of a promotion.] The latest iteration of this flagship device truly impresses with its remarkable capabilities. Its advanced artificial intelligence features seamlessly enhance the user experience, making everyday tasks feel effortless. Photography enthusiasts will delight in the stunning image quality and the intelligent galaxy AI that optimizes every shot. Furthermore, the device's performance is exceptionally smooth, handling demanding applications with ease. Overall, this smartphone represents a significant leap forward in mobile technology, particularly in its AI integration.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on April 27, 2026
Posted by: JavaChip
[This review was collected as part of a promotion.] The Galaxy S26 Ultra delivers an impressive all-around experience, especially for users who value performance, privacy, and camera quality. The camera system stands out immediately, capturing sharp, detailed images even in challenging conditions, making it a strong choice for both everyday use and content creation.
One of the most underrated features is the privacy display, which adds an extra layer of security without compromising usability. It’s a thoughtful addition for anyone who frequently uses their phone in public spaces.
Performance-wise, the device is noticeably faster and more responsive than previous models. Apps open quickly, multitasking feels seamless, and overall navigation is smooth and efficient.
Despite its power, the phone remains comfortable to hold, striking a good balance between size and usability.
For me, the Galaxy S26 Ultra combines speed, security, and high-quality imaging into a device that feels both powerful and practical.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is phenomenal
on April 27, 2026
Posted by: Destle
[This review was collected as part of a promotion.] I switched from the Galaxy Z fold 5 to the Galaxy S26 Ultra mostly for the Galaxy AI features, better cameras, and better display.
The Galaxy AI is amazing. I set my power button long press to activate it and can quickly ask questions or have it complete tasks on my phone that I'd otherwise have to input manually.
The Galaxy S26 Ultra has been a game changer for work and everyday life. Making tasks as easy as a conversation. With beautiful cameras and enough processing power to handle whatever I throw at it. Highly recommend the upgrade!
Value
5
Written by a customer while visiting Samsung US