Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,311 Reviews)
Rating breakdown 18,311 reviews
5 Stars
15,991
4 Stars
1,842
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Love the phone, sad about the pen
on April 28, 2026
Posted by: DavinitySamsung
from Waukesha, Wisconsin
The phone in general is amazing, I love the new camera and the video capabilities are amazing especially the auto stabilizing feature! Phone runs games amazingly and at the end of the day my battery is still at 50% which is awesome! Display size is still very nice (though I wish they went back to the 22 ultra size because it was slightly larger) My main critique is that they took away the bluetooth capabilities of the pen that comes with the device which was the main perk of that pen! I loved using it to take photos from afar but they took that feature away which I hope they revert.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone with great features
on April 28, 2026
Posted by: Jayslugs
[This review was collected as part of a promotion.] I love my samsung galaxy s26 ultra and the privacy screen is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A solid upgrade from my S24 Ultra
on April 28, 2026
Posted by: 2wheels4ever
[This review was collected as part of a promotion.] I'm enjoying my Galaxy S26 Ultra. There's a lot to like in this phone.
The Privacy Display is a huge innovation, one of the stand-out features. I like the option to activate it for specific apps or all uses, as needed.
The Galaxy AI features are very useful. I primarily use the AI for call screening and filtering. Normally, I receive a lot of robocalls and telemarketing calls, but since the S26 Ultra upgrade, very few have slipped through.
The onboard AI is useful for finding apps and settings. As phones and OSes add more features, knowing where to adjust settings becomes more complex; the onboard AI helps by suggesting related settings.
I've focused on the Samsung ecosystem, with a Tab S10 Ultra tablet and Galaxy Buds3 Pro. On my S24 Ultra, integration with other Samsung devices was almost flawless, including Auto Hotspot and earbud handoff. Full disclosure: the S26 Ultra has more integration issues even within the ecosystem. I expect these will be fixed in future updates.
The S26 Ultra definitely benefits from a good case and camera protection covers. The camera housing protrudes from the phone body and you'll want to protect the lenses from contact with surfaces and objects.
Radio performance is solid on Wi-Fi, 4G LTE, and 5G NR. The NFC works well for tap-to-pay. Bluetooth performance is good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the new privacy features.
on April 28, 2026
Posted by: SgtB0431
[This review was collected as part of a promotion.] I have really been enjoying the new privacy features of this new model. All of the advances of this phone have been so enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 28, 2026
Posted by: CharlieC
[This review was collected as part of a promotion.] I do believe that Samsung did it right for galaxy s22 ultra. The feature are great and awesome. The camera is better then ever .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Functionality
on April 28, 2026
Posted by: DHBFforlife
[This review was collected as part of a promotion.] As far as functionality things stayed the same. With AI I m stubborn about that so we shall hall see.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on April 28, 2026
Posted by: Katsheba
[This review was collected as part of a promotion.] Takes great pictures (I'm adding a picture taken with this phone).
Plays videos well. Good audio with the new buds. Still figuring out some of the upgrades since my previous phone was an S22.
Plays videos well. Good audio with the new buds. Still figuring out some of the upgrades since my previous phone was an S22.
Haven't done much yet with the Galaxy AI, but starting to, so can't say much about it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome the camera is superb and the
on April 28, 2026
Posted by: Johnny10504
[This review was collected as part of a promotion.] I use my Galaxy AI for work also for pleasure my phone works awesome with games no lag or any problems whatsoever totally happy with my new Samsung s26 ultra awesome phone handles multitasking like it's nothing
Value
5
Written by a customer while visiting Samsung US