Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,243 Reviews)
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Best phone I've ever had, by far...
on September 28, 2026
Posted by: Leonides
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because it's a fantastic phone and easily the best phone I’ve ever had. Everything about it feels premium, polished, and thoughtfully designed. The features are unbelievable, and it keeps surprising me with how much it can do.
One of the standout features for me is privacy. It gives me much more confidence and control over my information, which is something I really value in a phone I use every day. It feels like Samsung put real thought into making the experience secure without making it complicated. Another feature that completely blew my mind is the different ways I can take a screenshot. It’s one of those things that sounds small until you actually use it, and then you realize how convenient and smart it is. That flexibility makes everyday use so much easier. What also makes this phone special is how smooth, powerful, and reliable it feels in daily use. The display is gorgeous, performance is fast, and the overall experience feels top-tier. Overall, I highly recommend the Samsung S26 Ultra to anyone looking for a premium smartphone. It’s packed with impressive features, delivers an outstanding user experience, and continues to exceed my expectations.
One of the standout features for me is privacy. It gives me much more confidence and control over my information, which is something I really value in a phone I use every day. It feels like Samsung put real thought into making the experience secure without making it complicated. Another feature that completely blew my mind is the different ways I can take a screenshot. It’s one of those things that sounds small until you actually use it, and then you realize how convenient and smart it is. That flexibility makes everyday use so much easier. What also makes this phone special is how smooth, powerful, and reliable it feels in daily use. The display is gorgeous, performance is fast, and the overall experience feels top-tier. Overall, I highly recommend the Samsung S26 Ultra to anyone looking for a premium smartphone. It’s packed with impressive features, delivers an outstanding user experience, and continues to exceed my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always loved samsung ultras
on September 28, 2026
Posted by: UltraT
[This review was collected as part of a promotion.] I was looking forward to getting this phone to see the contrast from going from a s22 ultra to a s26 ultra. I chose this phone because it has a bigger battery more storage and in my opinion better screen display by far. I love this phone and im planning on keeping it as long as I can.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone and its features
on September 28, 2026
Posted by: teddy2026
[This review was collected as part of a promotion.] I’ve been needing and wanting a new phone for a while, and I’m so glad I chose this one. It’s super sleek, incredibly responsive, and the S26 Ultra takes it to another level! The display is stunningly bright even in direct sunlight, and the camera system is out of this world. Zoom performance and low-light photos are insanely sharp. Plus, the new Galaxy AI features make multitasking and photo editing feel effortless. Absolutely worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Get This Phone!
on September 28, 2026
Posted by: HeyYoBettyOh
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because the galaxy series have always performed very well for me. I like a phine that I have security in lasting and the Galaxy series do just that! Streaming, speakerAND picture quality are fantastic! I cant specify what I loke because everything is great. No complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Everyday Carry
on September 28, 2026
Posted by: YesToThis
[This review was collected as part of a promotion.] serves as the perfect all-in-one hub for daily life, delivering a flawless experience across all core essentials:Communication: Crystal-clear calls and seamless messaging.Entertainment: A stunning, immersive display that brings movies and media to life.Photography: Next-level camera optics that capture breathtaking, professional-grade photos.Navigation: Fast, pinpoint accurate GPS tracking that never drops a beat.Verdict: An absolute masterpiece of engineering that delivers elite performance precisely when you need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S 26 Ultra has a long battery life charquickly app
on September 28, 2026
Posted by: MySam26ul
[This review was collected as part of a promotion.] But it needs to be restarted 2-4 times a day to get it yo function normally. If you have a problem, Samsung customer service has A.I. to help. Which is mostly useless. After many attempts to get a human for help, you get someone using A.I. to solve your problem. Alot of texting. Apparently talking with a person is not efficient.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello MySam26ul, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how valuable the uninterrupted usage of your device is to you, and we would be happy to help you resolve any frustrations you are experiencing. We have provided a link to an article to help you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information to help you with additional options for a resolution if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
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Samsung phone or tablet freezes and crashes
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Written by a customer while visiting Samsung US
Customer Rating
5
Better then the 25 ultra!
on September 28, 2026
Posted by: Androidlover
[This review was collected as part of a promotion.] I chose this phone, because it was an upgrade from my other phone, it is sleek, rugged and fast. Still learning how to use all the features, but I look forward to exploring my device, as it use it more. Get you one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is heaven sent!!!!!
on September 28, 2026
Posted by: Loswitdamos
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra light blue! I haven't had a new phone in 5 years but this phone tops all devices and technology I've seen till this day
Value
5
Written by a customer while visiting Samsung US