Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great phone, but the camera bump drives me nuts
on September 28, 2026
Posted by: DimaSH
[This review was collected as part of a promotion.] Solid phone overall. The build quality is great and it feels premium in the hand. The zoom is really good. The camera is good too, the possibility of flexible professional camera settings is also very good.
My favorite part is customization. You can set up Android and One UI almost any way you like, which iOS just doesn't let you do. Gemini also works across the whole system, not only in one app, and that is genuinely useful.
The S Pen is handy and makes working with documents easy. The downside is that Samsung removed Bluetooth from it in this version. Also, you have to insert it the right way round. If you put it in the wrong way, it barely sticks out.
Now the annoying stuff. All the cameras are on one side, so the phone wobbles on any flat surface. It rocks every time I put it on a table, and it drives me crazy. Also, there is no magnet on the back like on iPhones and Google Pixels. To use magnetic chargers or a car mount, I had to buy a case with a magnet. At this price, that should not be needed.
Still, I would recommend it if you want a powerful and flexible Android phone. Just add the cost of a magnetic case to your budget.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on September 28, 2026
Posted by: Mitzigolf2004
[This review was collected as part of a promotion.] Galaxy phones, imo, are top of the line. I have never had any issues with any of my phones and that's saying a lot because I have been buying Samsung Galaxy phones since the very first of the Note series. I was a little skeptical when they did away with the Note and I had to transition to the S series. I chose the 26 Ultra because it's the best of the best. Side note... All of my appliances and gadgets are Samsung as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome device!!!
on September 28, 2026
Posted by: lisamarie
[This review was collected as part of a promotion.] I am so glad I chose the newest upgrade of the s series. I love my galaxy s26 ultra. The s pen is a game changer, you can do so much with this device its insane! Get one today, you wont regret it!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than I expected
on September 28, 2026
Posted by: Happy13
[This review was collected as part of a promotion.] Been a long time Samsung supporter. The phones over the years have had their ups and downs, just like any company. I was just expecting an update to what i already had. But let me tell you, absolutely surprised at what I now have. In all categories... speed- not a bump but a hurdle ahead of my old ultra. Display- unbelievable, the colors, clarity and sharpness, makes my whole experience with the S26 ultra phenomenal. Processing- hands down has made my life easier doing business and or just scrolling through websites and watching shows. So happy I made the choice to get this phone.
Highly recommend to do the move and go to this S26 ultra...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing ai features
on September 28, 2026
Posted by: Broduck
[This review was collected as part of a promotion.] The parking spot feature is absolutely amazing. I forget where I park all the time and this feature makes parking a no-brainer. I chose samusng products because every time I upgrade the products just get better. This new phone also makes my Samsung watch function seamlessly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features!
on September 28, 2026
Posted by: Navix711
[This review was collected as part of a promotion.] I chose the S26 Ultra over other phones becuase of the fantastic options and features that Samsung has compared to competitors.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Tech
on September 28, 2026
Posted by: EastTennesseeAttorney
[This review was collected as part of a promotion.] I chose the S26 Ultra as a work phone and I chose another S26 Ultra as my personal phone. Great choice! Almost as wonderful a choice as who I married!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing software
on September 28, 2026
Posted by: dogmom3
[This review was collected as part of a promotion.] I love the latest software of the UI 9.0. The camera is incredible but there's honestly more features than I can even completely explore!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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