Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,228 Reviews)
Rating breakdown 18,228 reviews
5 Stars
15,915
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Top quality phone.
on October 20, 2026
Posted by: Clink3
[This review was collected as part of a promotion.] I have been a Samsung customer for years now. I chose Samsung products because the value you get and reliability. My S26 ultra is another great product by the Samsung corporation. It looks, feels, and is a premium quality device with impeccable features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A worthy tool for your most demanding gaming needs
on October 20, 2026
Posted by: Aceguy
[This review was collected as part of a promotion.] The new Snapdragon chip is unbelievably impressive. I chose this phone as an upgrade to my S24 Ultra for my gaming needs, and I have to say, I really blows my old phone out of the water. I can max out settings with no worry, and even add a recording on top of it without impact to my performance when the action on my screen gets intense. New customization options with One UI 9 make personalizing the phone a breeze, with an end result distinct from any other showcases on the internet. This is just the type of thing that keeps me coming back to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute beast of an Ultra
on October 20, 2026
Posted by: Spacemastr
[This review was collected as part of a promotion.] My galaxy s26 ultra is PRETTY AWESOME. The nightography is absolutely stunning. The galaxy AI is also pretty cool because it lets me know ahead of time when I need something like a doctor's appointment I scheduled, or a reminder I need to. "I chose" these features because they are absolutely different than my last s21 ultra, which had none of what the s26 ultra has. The camera systems are stunning, the performance is absolutely peak, and I can use my phone without it heating up. I am also gonna mention the built in privacy display. Its absolutely incredible. I can hide content away from shoulder surfers like "little brothers" and people who want to just look at my phone to be nosey. The detail on the display is still over-the-top performance. Everything i use this phone, I hardly notice any if not, no lagging at all. Thanks to the snapdragon 8 elite(3nm) processor. This phone is an absolute Beast-of-an-android and I can't wait for what samsung has in store for next year!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Screen quality downgrade
on October 20, 2026
Posted by: SamDisplay
Mostly good except the screen is a clear downgrade from my s22 ultra. Same resolution but the s26 ultra looks grainy. Even at max resolution texts still lacks clarity. I believe this is due to the privacy display feature even though it is turned off. I would rather not have that feature at all (I will never use it) vs the current screen quality. Kinda of ridiculous that a phone this expensive would go backwards in screen tech. I've had samsung for years but if they don't fix this I might have to start researching other options. Turns out I use the screen on phones a lot, maybe make sure that part is top notch. The reason I pick the ultra over other in the series is because of the larger screen size and resolution so it's quite disappointing coming from my s22 ultra.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R Team, October 20, 2026
Hey SamDisplay, thank you for your feedbck on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided a link to the full manual for your device to help you adjust the settings for your device including the display to work towards the experience you are seeking. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great camera device
on October 20, 2026
Posted by: Jinlove2
[This review was collected as part of a promotion.] I upgraded to S26 Ultra for my wife from her S23 Ultra and she loves it! The privacy screen mode is what she loves the most. Camera is slightly better especially during low light. I would thinking about waiting for S27 Ultra but since memory prices are getting higher and I know the S27 Ultra will be extremely expensive even after trade in so I pull the trigger on the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with AI capabilities
on October 20, 2026
Posted by: Chemicool
[This review was collected as part of a promotion.] I am highly impressed with this device; its AI integration and operational efficiency are exceptional. The performance is seamless, and the camera quality is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever used
on October 20, 2026
Posted by: kjmncspkn
[This review was collected as part of a promotion.] I suspect the Galaxy S26 Ultra, the phone I chose for review, is the most premium, to tier phone I have ever used, and that statement suits me fine.
The display is glamorous, the dimensions-perfect, and the material science that goes into the engineering is well planned and executed. Esthetically, it hits the mark as well.
If you have never had the pleasure of owning this phone, and are wanting something that can do anything a smart is currently capable of, I would consider this device.
The display is glamorous, the dimensions-perfect, and the material science that goes into the engineering is well planned and executed. Esthetically, it hits the mark as well.
If you have never had the pleasure of owning this phone, and are wanting something that can do anything a smart is currently capable of, I would consider this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of all. El mejor de todos
on October 20, 2026
Posted by: Bambam
[This review was collected as part of a promotion.] I chose this device for its design, flawless finish, sky-blue color, cutting-edge style, and, above all, its operating system. I recommend it for its artificial intelligence, cameras, sound quality, and long-lasting battery. It is highly versatile, which makes it even more compelling.
Elegí este dispositivo por su diseño, acabado impecable, color azul cielo, estilo vanguardista y sobre todo por su sistema operativo. Lo recomiendo por su inteligencia artificial, sus cámaras, sonido y durabilidad con la batería. Es muy versátil lo cual lo hace aún mas interesante.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi there Bambam, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your device, and that you are finding it so packed with features including Galaxy AI. Please, reach out to us again in the future if you have questions about your device, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US