Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,227 Reviews)
Open Ratings Snapshot
Rating breakdown 18,227 reviews
5 Stars
15,915
4 Stars
1,836
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
The Uber of Smartphones
on October 21, 2026
Posted by: ProfRob
[This review was collected as part of a promotion.] I chose the galaxy S26 Ultra after a careful review of all current smartphones due to the sophistication of is AI features, processing power and quality. I wholeheartedly recommend this phone to anyone who demands the best in quality, features and return on investment. It is the smartphone for the smart user and best in any class due to its cameras capabilities and wealth of features.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hey ProfRob, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how pleased you are with the enhanced features and capabilities of your device. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast performance, huge battery and a sleek build.
on October 21, 2026
Posted by: Gadgetlover
[This review was collected as part of a promotion.] After upgrading to the Samsung Galaxy s26 ultra, it has easily established itself is the most powerful phone I've ever owned. The titanium frame gives it a durable, premium feel, while the massive anti-reflective display is incredibly sharp and bright. Performance is unmatched, the processor handles heavy multitasking with zero lag, and the integrated S Pen is perfect for quick note-taking. The camera system is the true standout capturing capturing breathtaking detail in daylight and Crisp Images at night. When deciding on my next major Tech upgrade " I chose" the ultra specifically for it's incredible zoom capabilities and reliable, all day battery life. While it is premium investment, the flagship effortlessly combines Elite speed, professional grade camera and excellent battery longevity. It delivers the absolute best mobile is available today.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Met all my needs and more.
on October 21, 2026
Posted by: PremiumMan
[This review was collected as part of a promotion.] The latest flagship phone proves to be an incredibly reliable companion for handling daily tasks with ease. Its large display provides ample room for multitasking, making it simple to manage emails and documents while on the go. The battery longevity ensures that the device remains functional throughout the busiest days without needing a midday charge which was a major reason I chose this phone. Navigating through various applications feels remarkably fluid, reflecting a high level of hardware optimization for routine operations. Overall, this device offers a seamless and efficient experience that integrates perfectly into a modern professional lifestyle.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hi there PremiumMan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the usage of your device, and finding it realible and easy to use during the day. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the S26 galaxy ultra With 1 Terabyte
on October 21, 2026
Posted by: PhantoFoX
[This review was collected as part of a promotion.] I chose the Samsung galaxy 26 ultra with one terabyte, because I have had the S23 galaxy Ultra for years and I loved it. Multitasking is so fast and easy while listening to my my favorite music apps and to keep track of my health,I control all my lights ,appliances and cameras connects to all my smart devices so flawlessly and never slows down or glitches, it just it really makes my life so much easier. And now with all the new features of this phone, and how fast it is and all the memory. I can control every aspect of my life easily and flawlessly, and still have room for my favorite games, and apps and all the pictures that i've collected throughout the years. And the updates amazing always something new and useful to make life less chaotic. Im even about to start classes to advance my career. My new phone is amazing. Better than any phone I've ever had. Can't wait to see what's next if i even ever need another. I love it. Thank you, Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hey PhantoFoX, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you have been with the amazing capabilities, processing power, and daily usage of your device within your ecosystem. We have shared a link to the Samsung Support Team to assist you if any questions arise about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall a great upgrade from my previous phone
on October 20, 2026
Posted by: RemyRat
[This review was collected as part of a promotion.] My previous phone was the S22+ which I got when it first released. Finally after years of owning it I saw all the amazing features of the new S26 Ultra. I decided to trade in my phone and it was one of the best decisions I have made. From the amazing camera and videos it takes to the fast responsive keyboard. This phone has been great. The new privacy screen thats built in is such a cool feature and I cant wait to see the new iterations of it. If you have been considering an upgrade thrn I would highly recommend the new S26 ultra or any of the other models.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is great
on October 20, 2026
Posted by: Belcoop2099
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it has a beautiful design, an amazing camera, a bright display, and fast performance. It is perfect for taking pictures, watching videos, and everyday use. Overall, it is a stylish and powerful smartphone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest piece of technology I owned
on October 20, 2026
Posted by: Sams93
[This review was collected as part of a promotion.] I work in the medical field and I needed something fast, reliable, long-lasting battery life, smooth interface, and a powerful machine - I can tell you Samsung nailed it with this one! The S-pen is just a cherry on top as I signed documents intermittently on my phone and it makes the experiment much easier when I don't have my laptop with me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely an upgrade and a half!!
on October 20, 2026
Posted by: JPlaysGames
[This review was collected as part of a promotion.] This phone's 100% and upgrade, especially compared to what I was using before. Not only is the processing and running power, a heck of a lot better. Don't forget about the high res visuals. The phone also integrates a few quality of life effects never seen before. On top of all that I have no qualms so far and am very happy with this purchase!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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