Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,144 Reviews)
Rating breakdown 18,144 reviews
5 Stars
15,841
4 Stars
1,827
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
3
Audio, Camera, Stylus pen hard to use
on September 28, 2026
Posted by: JAKSO5
[This review was collected as part of a promotion.] stylus pen very small, bad left location, hard to pull out and back in, simply worst pen experiance in all my samsung experiance.
Audio and camera are very hard and difficult to use, need a pro to simply get a nice realistic size picture, or even lower or increase volume when media playing... it does not detect that i need to lower media or call ring tone no matter what setting u set. brightness bar stay bright all the way i have to move it to a single mm to actually lower brightness in effective way.
Audio and camera are very hard and difficult to use, need a pro to simply get a nice realistic size picture, or even lower or increase volume when media playing... it does not detect that i need to lower media or call ring tone no matter what setting u set. brightness bar stay bright all the way i have to move it to a single mm to actually lower brightness in effective way.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello JAKSO5, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you have the best possible experience with your device including the camera, and speakers, as well as additional settings that will best align to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on September 28, 2026
Posted by: CalvinBall
[This review was collected as part of a promotion.] I chose this phone because my third S22 ultra was overheating. Everything about it is great. It's fast. The good lock apps unlock a ton of extra features. The camera settings require some tweaking, but they will take the best photos you ever taken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on September 28, 2026
Posted by: agoodeye
[This review was collected as part of a promotion.] The Galaxy series does not disappoint. I chose the Galaxy S26 Ultra for it's camera. The camera really set it apart for me. I've been able to take some incredible photos with it. The clarity is awesome. Time and time again when I show my pics to someone they are amazed they were taken with my camera phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest phone I've owned
on September 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the fastest phone I've owned, and i choice this phone for its awesome photography, among other features. Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of Samsung
on September 28, 2026
Posted by: Vinsamar
[This review was collected as part of a promotion.] Very fast and smooth device, very compact and full of great features still haven't used. Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung galaxy s26 is a wonderful smartphone
on September 28, 2026
Posted by: Jayco266
[This review was collected as part of a promotion.] I use my Samsung galaxy everyday.
I have had many Samsung galaxies through the years.
They just keep getting better and better.
With the Al involvement
make it quicker pulling in information for me.
The screen is incredible with great graphics and colors.
I have had many Samsung galaxies through the years.
They just keep getting better and better.
With the Al involvement
make it quicker pulling in information for me.
The screen is incredible with great graphics and colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best model yet !
on September 28, 2026
Posted by: Jennifer
[This review was collected as part of a promotion.] I have had every SG since it started and every version keeps getting better with more and more things you can do. Just when you think they can't possibly put anything more into it, they find a way and they suck me back into buying the new one, but not with any malice. Im always glad I do.
This one which has the privacy screen, I knew right away that I was going to get this one just for this one feature. As someone who goes to alot of shows, concerts ect...and always sitting next to people who I catch looking at my phone. It drives me crazy. Now, I get to have the last laugh.
However, after having the phone for a little bit, I found other features that Im truly in love with. Especially with the gallery and all the ways I can look like a professional picture taker with all of the AI features like me telling AI what I would like to do with this picture and it gets done or the super steady mode when I am filming. As someone with neurological tremors....WOW...this is an answer to prayer !
However, after having the phone for a little bit, I found other features that Im truly in love with. Especially with the gallery and all the ways I can look like a professional picture taker with all of the AI features like me telling AI what I would like to do with this picture and it gets done or the super steady mode when I am filming. As someone with neurological tremors....WOW...this is an answer to prayer !
Thank you Samsung for always knowing what to put into my phone that makes my life easier and more fun !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra review. I chose. The s26 ultra
on September 28, 2026
Posted by: Lawnjocky
[This review was collected as part of a promotion.] I chose the ultra because I liked the s24 ultra. I like the little bit smaller and lighter it's great so far it's fa a t sleek and I would choose it agian
Value
5
Written by a customer while visiting Samsung US