Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,121 Reviews)
Rating breakdown 18,121 reviews
5 Stars
15,822
4 Stars
1,824
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Best Smartphone Camera!
on October 20, 2026
Posted by: HerRadiance
[This review was collected as part of a promotion.] I chose to upgrade from the S24 Ultra to the new S26 Ultra.
I use it primarily to record content for my IG account. I value high quality content. Most of my friends who post good content use the same series S23 Ultra up to mine.
Common phrases I hear when I'm out in the wild recording or post something: That's crispy!! That's so clear!! Wow that's a nice camera!! What phone do you have? I have to get one.
Also I need a lot of storage. I got the 1TB phone which is great for me!! I haven't ran out of space yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top quality phone.
on October 20, 2026
Posted by: Clink3
[This review was collected as part of a promotion.] I have been a Samsung customer for years now. I chose Samsung products because the value you get and reliability. My S26 ultra is another great product by the Samsung corporation. It looks, feels, and is a premium quality device with impeccable features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Screen quality downgrade
on October 20, 2026
Posted by: SamDisplay
Mostly good except the screen is a clear downgrade from my s22 ultra. Same resolution but the s26 ultra looks grainy. Even at max resolution texts still lacks clarity. I believe this is due to the privacy display feature even though it is turned off. I would rather not have that feature at all (I will never use it) vs the current screen quality. Kinda of ridiculous that a phone this expensive would go backwards in screen tech. I've had samsung for years but if they don't fix this I might have to start researching other options. Turns out I use the screen on phones a lot, maybe make sure that part is top notch. The reason I pick the ultra over other in the series is because of the larger screen size and resolution so it's quite disappointing coming from my s22 ultra.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R Team, October 20, 2026
Hey SamDisplay, thank you for your feedbck on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided a link to the full manual for your device to help you adjust the settings for your device including the display to work towards the experience you are seeking. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The best of all. El mejor de todos
on October 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose this device for its design, flawless finish, sky-blue color, cutting-edge style, and, above all, its operating system. I recommend it for its artificial intelligence, cameras, sound quality, and long-lasting battery. It is highly versatile, which makes it even more compelling.
Elegí este dispositivo por su diseño, acabado impecable, color azul cielo, estilo vanguardista y sobre todo por su sistema operativo. Lo recomiendo por su inteligencia artificial, sus cámaras, sonido y durabilidad con la batería. Es muy versátil lo cual lo hace aún mas interesante.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi there Bambam, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your device, and that you are finding it so packed with features including Galaxy AI. Please, reach out to us again in the future if you have questions about your device, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on October 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love it although larger Built-in privacy screen: Blocks side-angle peeking with one quick tap.
Smart AI suggestions: Predicts your next step to fill forms and calendars.
Rapid fast charging: Powers up to 75% in only 30 minutes.
Built-in S Pen: Slots inside for quick notes and remote camera control.
Zero lag performance: Handles heavy gaming and multitasking No outdoor glare: Cuts down harsh reflections under bright sunlight.
Smart AI suggestions: Predicts your next step to fill forms and calendars.
Rapid fast charging: Powers up to 75% in only 30 minutes.
Built-in S Pen: Slots inside for quick notes and remote camera control.
Zero lag performance: Handles heavy gaming and multitasking No outdoor glare: Cuts down harsh reflections under bright sunlight.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hey Love2shop, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how amazed you have been with the enhanced features and capabilities of your device. We have shared a link to the Samsung Support Team for your convenience. These experts can help you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Megneficent Device
on October 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I choose Samsung galaxy S26 ultra over any other smart phone because of it versatility. This phone is powerhouse/beast of the smart phones. I do all my work and office stuff just using one single device.
The most important feature of this phone is its camera, which mind blowing 🤯.
I choose samsung over any other smart phone any day.
The most important feature of this phone is its camera, which mind blowing 🤯.
I choose samsung over any other smart phone any day.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi there Deep07, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding your device such an amazing powerhouse forall of your needs, and that it has been so reliable during your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone is cool only I had 25 HE before and well
on October 20, 2026
Posted by: Myshell26
[This review was collected as part of a promotion.] The 26 s ultra is cool yet I like e a bóxer screen so that and the whole stylis issue ( dont like ) I use my phone for everyday personal use listen to music play games message ect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed, picture quality, performance
on October 19, 2026
Posted by: GalaxySeriesFTW
[This review was collected as part of a promotion.] I choose the Galaxy S26 Ultra for the gold standard. It has top tier performance when streaming. I love that I get notified if I get too far away from the pen, so I don't leave it behind and lose it. The picture and video unreal with the awesomeness. The battery life is much better than expected, with heavy use the battery still lasts all day.
Value
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi there GalaxySeriesFTW, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of your device, and all of the enhanced features that have been such a great value during your usage. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US