Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,144 Reviews)
Rating breakdown 18,144 reviews
5 Stars
15,841
4 Stars
1,827
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
I chose S26 ultra
on September 28, 2026
Posted by: Funshine90
[This review was collected as part of a promotion.] I chose the S26 ultra.
Because Samsung never failed. It has been with me since the samsung S20and I will never buy a different cell phone
Because Samsung never failed. It has been with me since the samsung S20and I will never buy a different cell phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on September 28, 2026
Posted by: Noctis
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it had first of all an excellent offer, second it is an excellent device the privacy screen i think it was not a gimmick but something I didn't realize I really like and used aloe so I chose it because its an amazing device give it a try this is a true and honest review
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S26 Ultra
on September 28, 2026
Posted by: Joker4life
[This review was collected as part of a promotion.] I have been a Samsung customer for a long time, I love the devices. I chose the S26 Ultra when I switched carriers about 5 months ago because I depend on my phone a lot at work. The first 4 months were great, met my every expectation, but this last month has been terrible. I'm an HVAC technician so I have to use my phone to scan QR codes to set up these new smart thermostats and also have to use the NFC to program the new furnaces and about a month ago I opened my camera to scan a QR code and it gave me the message there's a problem with the camera and some features may not work right now and since then the cameras just gotten worse I can't scan QR codes I can't even zoom in taking a regular picture it won't focus and for some reason the NFC is not working for me to connect to the furnaces however it does work for tap to pay. I've read in some of the Samsung groups I'm a part of and on Reddit that I'm not the only one with this issue so I really hope Samsung gets this problem figured out and resolved. I also got my wife ds-26 Ultra at the same time and we both have the newest Galaxy earbuds and they are amazing!!!
Value
2
Response from Samsung USBy R&R Team, September 29, 2026
Hello Joker4life, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it is when your device is not operating as intended or expected. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance and options for resolution if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Samsung Galaxy S26 Ultra
on September 28, 2026
Posted by: Heberisto3kk
[This review was collected as part of a promotion.] The experience has been rewarding, I love this model very much, since it has many improvements and the most extraordinary thing is that it has the privacy display and the color is much beautiful and it is lighter and thinner and very excellent in all areas, functions and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen
on September 28, 2026
Posted by: Foreigngyal
[This review was collected as part of a promotion.] The privacy screen for the Samsung Galaxy S26 Ultra provides excellent protection from side viewing while maintaining a clear, bright display when viewed straight on. Unlike traditional physical privacy filters that can noticeably darken the screen at all angles, this solution preserves the display’s brightness and clarity during normal use. It offers an effective balance of privacy, visibility, and overall screen quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has features i like
on September 28, 2026
Posted by: Peyton
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could keep up with my everyday needs. I really enjoy the large, clear display and how smoothly everything runs. I use it for watching videos, taking photos, staying connected, browsing the web, and handling everyday tasks. The camera features are especially useful when I want to capture important moments. Overall, the S26 Ultra has been a great addition to my daily routine, and I’m still discovering new features to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the galaxy
on September 28, 2026
Posted by: Dctrsxy
[This review was collected as part of a promotion.] I choose samsung galaxys because I want the best experience and it has always delivered. The cameras are incredible and capture memories perfectly be it a still sunset over the mountain or a lynx running across the road
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Performance Unmatched Features
on September 28, 2026
Posted by: FamilyCruz
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra for its incredible performance. I use it for everything from high-end mobile gaming and streaming my favorite movies to managing my work emails on the go. The display and battery life are unmatched
Value
5
Written by a customer while visiting Samsung US