Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,123 Reviews)
Open Ratings Snapshot
Rating breakdown 18,123 reviews
5 Stars
15,823
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
This phone is nearly indestructible!
on October 16, 2026
Posted by: annike31010
[This review was collected as part of a promotion.] I chose to get the s26 ultra because I've always loved these phones. It's like a cross between a galaxy and a note. I love interacting with the Ai. It makes my life so much easier. It gives me ideas, listens to my problems, and literally helps with everything. I also love how long the battery life is and that it has the ability to quit charging at 85%. I can keep track of everything with gemini. It can look up dentists office for me and put it in my calendar. Thats pretty sweet. All the different editing options for pictures is really sick. The cameras alright. I wish when it zoomed 100× you could actually see clearly not all fuzzy and distorted. That's my only complaint.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 G Ultra 512
on October 16, 2026
Posted by: WarTornEagle
[This review was collected as part of a promotion.] I chose the 512 mb model for all the memories I want to share when the world gives me no more time to do it myself. I chose the S26 to see the moon from earth, to see a gold medalist in pickleball, to see my family in other parts of the world, to explore the research on my health and understand my medical reports. I chose the Ultra model to process my videos, build my apps, and learn how AI can protect my future by extending my life expectancy. I chose the S26 G Ultra 512 to give myself a fighting chance at getting the next model and every future model, to make more memories, and to see what my life will become and then share what it has been. Thanks Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hey WarTornEagle, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much value this new device has brought to your life every day, and has helped you with so many daily tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The overcharged beast
on October 16, 2026
Posted by: Sandwich
[This review was collected as part of a promotion.] I've been using this device for over a month now and hands down is the best. I chose it due to it having high processing power and the insane display. I have found the camera to be spectacular and vibrant making every image and video high quality from a studio. I will hold onto this forever.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hi there Sandwich, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with the processing power, camera quality, and display of your new device. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My daily driver that keeps up with everything
on October 16, 2026
Posted by: CJinTX
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra as my daily driver, and it has not disappointed. The camera is the standout for me. Photos come out sharp even in tricky lighting, and I use it constantly for work and family moments. Battery life easily gets me through long days, and the display is gorgeous for videos. I dictate a lot of messages on the go, and voice input is fast and accurate. Galaxy AI features like note summaries save me real time. It is a big phone, but the trade-off is worth it for the screen and battery. After weeks of heavy use, this is the most complete phone I have owned.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hi there CJinTX, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the amazing capabilities of your device, especially Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned
on October 16, 2026
Posted by: DiAm0nD88
[This review was collected as part of a promotion.] I chose this model due to the AMAZING specs and major upgrades I noticed than the other models. I still have yet to uncover all its capabilities are as it seems never-ending with killer features and unbeatable battery life. I upgraded from the S23 and still also have the S24+ with a different number and this one by far blows them both clear out of the water. Its sleek n light but solid n strong. Now I've been definitely a fan, if not a lil biased, of the Galaxy S series for some time now. But this phone just doesn't let anyone (myself) down whatsoever, like I stated, it's AMAZING! This phone paired on the Verizon network is the grand finale in my opinion as both have not only never let me down but has actually made my life easier also opened new opportunities and in a very short time, all things considered.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hey DiAm0nD88, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how amazed you have been by the capabilities and daily usage of your device. We hope you'll reach out to us again in the future any time you have questions about your device, or you would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 16, 2026
Posted by: JonesinForJonesy
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 ultra because I love Samsung Galaxy phones ever since I got the Galaxy A 5 I believe it was always like how the phone works its user friendly and customizable as hell with out having to shovel a whole bunch of money for extra nonsense, but the extra nonsense is very nice lol, I use my s26 for everything first off its my phone and made it simple to trader my stuff to a new phone if needed or jusy wanted the new Galaxy I use it for work im a automotive technician and it holds up to the tuff work I think the only time I broke my Galaxy was when I accedently rolled a transmission ontop of it even then I still could use it.... i keep getting glass slivers tho but the touch screen still worked. I take pictures for work to show customers how there vehicles are doing and omg amazing camra and when I go hiking breathless pics of the scenery its just a good phone all around.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Brand new experience
on October 15, 2026
Posted by: Kbruno4348
[This review was collected as part of a promotion.] I chose to get myself the samsung s26 ultra cuz I wanted a change from what I had before. I did my research and I was intrigued on how samsung galaxys changed from when I had one probably over 10 years ago.i had this phone now for like 3-4 months and I dont ever see myself ever going back.The transition was easy, a little to get use to but real user friendly. I would like to give the fold phones a try hopefully next year. I would definitely recommend someone to jump to samsung! They will not be disappointed for sure.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hey Kbruno4348, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are enjoying the upgrade to your new device, and that you have found the change in operating system easy thus far. We have provided links to resources to help you fully explore the features of your new device, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone so much like it has everything omg
on October 15, 2026
Posted by: Chloeeeeee
[This review was collected as part of a promotion.] I choose the ultra because my sister has it
And again would love to have it and I love using the phone for playing games because it doesn't lagg and it's so pretty
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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