Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,271 Reviews)
Rating breakdown 18,271 reviews
5 Stars
15,955
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
104 out of
166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
3
Disappointed - less customization than Ultra 22
on June 7, 2026
Posted by: Bbpm
I am disappointed in the Ultra 26. One of the reasons I have been a big Android fan was the ability to customize. I was disappointed to find that you can no longer give different notification sounds to different applications. Why take something away? Shouldn't new versions be new and improved?
Response from Samsung USBy R&R Team, June 8, 2026
Hello Bbpm, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important it is to be able to best align your device to your usage preferences, and that upgrading to a new device can cause frustration as you work to do the alignment. We have provided a linkt o the complete manual to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 7, 2026
Posted by: Mynewphone
[This review was collected as part of a promotion.] Great features. The camera able to take out backgrounds and clearer photos. The phone runs a lot faster and upgrade now I have a mini computer able to use and do things a lot faster. Yes the AI assistant is quite helpful. Overall I like this phone and it's features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast & beautiful, super powerful
on June 7, 2026
Posted by: FiremanePMD
[This review was collected as part of a promotion.] I exclusively use Galaxy AI every day on my s26u. I got it in the beautiful blue color and I absolutely love it. The built in privacy display is super handy and I can do pretty much anything I want or need on this device. I am a samsung customer for life, wish I had realized this years ago.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think this phone is amazing
on June 7, 2026
Posted by: Ghostin82
[This review was collected as part of a promotion.] I really think Ai is gonna ve badlands it jyst might take over the world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI features and size
on June 7, 2026
Posted by: Legion
[This review was collected as part of a promotion.] My first time buying the Ultra series in Samsung phones, I've always owned the plus versions. But upgrading finaly to the S26 Ultra with the Galaxy AI features are awesome. Im able to create responses and edit photos with it. Just amazing technology to a tee 🙌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then the 25
on June 7, 2026
Posted by: lildaddy82
[This review was collected as part of a promotion.] I really like the 26 ultra. It pretty big and I like that because I have fat fingers, the AI is crazy with all the things it can do. Galaxies just keep getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy s26 ultra
on June 7, 2026
Posted by: LoveMyGalaxyS26Ultra
[This review was collected as part of a promotion.] I have only had my s26 ultra for about a week but I am loving it. When I think I have fully learned the phone I learn something new. I love the Galaxy AI photo editing and the pen the most. I took 3 different pics and made them into one. The feature was fun to play with. The phone came with a lot of preloaded games that I have been trying out and removing the ones that do not interest me. I love the fact the fingerprint scanner is on the screen instead of the power button. Overall I love the phone and really happy with it but still learning it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works perfevt lovebmy phone
on June 7, 2026
Posted by: Peuanita
[This review was collected as part of a promotion.] I love my phone it works perfect I would recomemd it fir everyone
Value
5
Written by a customer while visiting Samsung US