Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,137 Reviews)
Rating breakdown 18,137 reviews
5 Stars
15,834
4 Stars
1,827
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
10/10 Camera, Customization, and Multitasking
on October 1, 2026
Posted by: ILoveMySamsung
[This review was collected as part of a promotion.] I love my Samsung S26 Ultra. I chose it for ability to help me multitask and the sheer amount of customization available. I liked the pen from my S24, and I just needed something similar.
I also love its camera. I photograph birds, so I can change the settings to anything I need. Its camera quality is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Possibly the perfect phone
on October 1, 2026
Posted by: StarbuckBSG
[This review was collected as part of a promotion.] The Galaxy s26 ultra was my renewal from the galaxy flip 4 (which I loved). I wanted a larger screen with a good amount of storage and fast processing. I chose the s26 ultra based on reviews and content that caught my attention and I couldn't have made a better choice. It handles an almost endless supply of photos, videos and apps. It also performs really fast, unhindered by what I have stored so far. Its also just a beautiful piece. It handles my banking and finances, word documents, photo processing, Gemini AI which is nothing short of amazing for all the posibilities it can do and plenty of distracting apps and games for when I need to tune out...lol.
I can say this; if I ever needed a new phone as an upgrade or a replacement phone, I would have no trouble just getting the exact same one I have now.
There's nothing more I would want.
I can say this; if I ever needed a new phone as an upgrade or a replacement phone, I would have no trouble just getting the exact same one I have now.
There's nothing more I would want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade
on October 1, 2026
Posted by: ElWiwin
[This review was collected as part of a promotion.] I chose to upgrade to the s26 ultra after having my s22 since its release date. Definitely helps when I am at work and need a distraction to stream my favorite shows. Battery life is amazing and much need compared to the older model I owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on October 1, 2026
Posted by: Jimbean95
[This review was collected as part of a promotion.] I am so glad I chose the 26 ultra over Google pixel. Love the Goodlock app. More interesting customization versus Pixal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Five stars. The Galaxy S26 Ultra is a powerhouse!
on October 1, 2026
Posted by: FreeLanceB
[This review was collected as part of a promotion.] I chose the S26 Ultra because I wanted a phone that could keep up with how I work, create, research, and communicate.
The huge display gives me room to build detailed projects, multitask, edit, and actually see what I’m doing. The S Pen takes that even further. With its hidden shortcuts, gestures, controls, and precision, it feels like a creative wand rather than just a stylus.
The AI experience is where things get really interesting. Gemini, Google, messaging, voice controls, Claude, Muse, and other AI tools make it incredibly easy to research, brainstorm, write, organize, and move from an idea to execution.
Battery life has also been excellent for my heavy daily use, keeping pace through work, creativity, AI, and communication without constantly reaching for a charger.
And I’m still uncovering features I didn’t know existed.
The S26 Ultra isn’t just a smartphone. It’s a serious creative and productivity tool that happens to fit in your pocket. Five stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on October 1, 2026
Posted by: Jamber
[This review was collected as part of a promotion.] I chose this phone for the battery 1st off, fell in love with all the cool extra stuff it does. Tells me while on a call, during the call mind you if its suspicious or if things said match scams. Thats dope. The camera is awesome too night shots are fantastic. Battery keeps for days and full charges in less then an hour from 5%. Everything about it is awesome. Love the s series and will continue to purchase them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast !
on October 1, 2026
Posted by: Br08yan
[This review was collected as part of a promotion.] I chose the s26 ultra as an upgrade from my s22 ultra. What an improvemen!! This phone is sooo fast and has no lag. The camera is exceptional and takes superb photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Heat & battery issue!
on October 1, 2026
Posted by: Hs hs
from Mi
[This review was collected as part of a promotion.] It's getting hot on normal video calls even!!!! & battery dropping the charger faster then expected!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 2, 2026
Hello Hs hs, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not meeting your expectations or functioning as intended. We have provided links to resources to help you with the temperature and battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US