Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,267 Reviews)
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
107 out of
169)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Speedy and reliable
on June 29, 2026
Posted by: NeedVitaminD
[This review was collected as part of a promotion.] I have been dedicated to the galaxy series. But this model is smooth, light and reliable. The S-pen not being able to work as a remote is a small setback but otherwise I am more than glad with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge screen fast and clear features. Great source
on June 29, 2026
Posted by: BignSexy
[This review was collected as part of a promotion.] The phone is beyond its time in a world full of people with there heads enticed into there mobile devices. They keep getting bigger clearer and faster like a NFL athlete. All gaming platforms are crystal clear without lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 26 ultra
on June 29, 2026
Posted by: LBella
[This review was collected as part of a promotion.] I like my new phone it, great and I dont use AI at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Happy To Be Switching Back!
on June 29, 2026
Posted by: SwitchedBack4mApple
[This review was collected as part of a promotion.] This device offers an exceptional user experience, accommodating even smaller hands despite its expansive screen size. Its camera system delivers outstanding photographic capabilities, capturing details with remarkable clarity. The open operating system provides unparalleled flexibility and customization options. Users will appreciate the seamless integration of powerful features within a comfortable form factor. This product represents a significant advancement in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android Fanatic
on June 29, 2026
Posted by: Bigempty8
[This review was collected as part of a promotion.] I have always been an Android phone fan. The Samsung 26 ultra just takes the prize. I use it for personal reasons but I also use it for side business, the camera lens and effects are top of the line. The AI features are superior with assistance and helps put a professional touch on anything you do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has alot of issues
on June 29, 2026
Posted by: Ninazee81
[This review was collected as part of a promotion.] Don't like the pen still has no Bluetooth
The privacy screen built in is horrible
And I still can't use wifi on my phone. It constantly says I have no internet when im full bars. Or it kicks my out of the internet completely and it slows my phone down. Its alot of hang ups. But wont ever leave samsung. Its my fav products
The privacy screen built in is horrible
And I still can't use wifi on my phone. It constantly says I have no internet when im full bars. Or it kicks my out of the internet completely and it slows my phone down. Its alot of hang ups. But wont ever leave samsung. Its my fav products
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hello Ninazee81, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also provided a link to the complete manual to help you adjust the display settings for the Privacy Display if you are wanting to use this feature you can have it enable only for specific apps or notifications, or disable this feature completely. We have also provided a link to an article to help you troubleshoot the Wi-Fi connection of your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best device, fast, great photo quality.
on June 29, 2026
Posted by: Oozz88
[This review was collected as part of a promotion.] It takes great photos and can ask different things with the samsung AI search, fast for games and great video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on June 29, 2026
Posted by: Hawk41
[This review was collected as part of a promotion.] I love all the features that the galaxy s 26 have and going to love to play my games and check out all the nice features it has
Value
4
Written by a customer while visiting Samsung US