Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,267 Reviews)
Open Ratings Snapshot
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
An awesome upgrade
on July 4, 2026
Posted by: Lovemyandroids
[This review was collected as part of a promotion.] I upgraded from my old phone, which was lagging and always needing a charge. Wow is all I can say—this truly was an upgrade. First, the battery lasts all day, and the speakers sound amazing. My daughter loves watching me draw with the pen.
I thought the Galaxy AI would be gimmicky at first, but it has been pretty useful. It also isn't annoying if you don't want to use the feature. Picture editing has been fun with the AI too.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2026
Hey there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you have been so amazed with your upgrade and are finding the battery to last all day, audio to be amazing, and that Galaxy AI has been useful for your daily needs. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The more i use it the better the experience
on July 4, 2026
Posted by: Dontrebull
[This review was collected as part of a promotion.] The AI is great im still new to it but it just keeps on suprising me when i edit photos it comes out better than i phone the gaming experience is top tier ever since i got this s26 ultra its all ive been using to game watch videos stream edit the camera quality is great for family or nature pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out there
on July 4, 2026
Posted by: Notacpu9
from Grand Rapids MI
Absolutely amazing if your looking for a good phone for anything from gaming to multitasking for a business, runs minecraft perfectly for hours strate without draining very much battery at all. all around amazing phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What's needed.
on July 3, 2026
Posted by: David
from Next town over. Jacksonville Ar.
Well. I didn't wake up thinking this would be before my eyes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has been a game changer for me. Becau
on July 3, 2026
Posted by: Lovinglife
[This review was collected as part of a promotion.] I switched up from a Galaxy S22 and to be complete honest. I was absolutely blown away from the camera quality to Galaxy AI that goes with this. I used to run out of memory constantly. I was deleting things and now I have so much memory that I still forget. Sometimes that the new phone that I have is built to last and to help me in every day, things not just to make phone calls text. But the Galaxy AI helps me to figure out things. Then I wouldn't normally have thought that I would ask but
I'm so happy for this upgrade, and I'm glad that I chose to pick this model. Thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has great features.
on July 3, 2026
Posted by: Alluvm1
[This review was collected as part of a promotion.] My Galaxy S26 Ultra is worth the money, and I do recommend it. I'm enjoying everything about it, plus the Galaxy AI on my Galaxy S26 Ultra is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features/ phone , doesn't lay flat.
on July 3, 2026
Posted by: Nickmast78
[This review was collected as part of a promotion.] I love the crazy amount of features and customization. Bluetooth s pen would have been nice but don't use it all that much to be bothersome. The amount of customization about is amazing but can be confusing to get everything working properly.
Having the camera bump out off to one side and cases not filling out that area, the phone never lays flat and rocks when on a table and being used. Super annoying.
Overall it's a great phone that needs a camera layout redesign.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A awesome upgrade
on July 3, 2026
Posted by: Alanthegreat
[This review was collected as part of a promotion.] I upgraded from my old phone, which was lagging and always needing a charge. Wow is all I can say—this truly was an upgrade. First, the battery lasts all day, and the speakers sound amazing. My daughter loves watching me draw with the pen.
I thought the Galaxy AI would be gimmicky at first, but it has been pretty useful. It also isn't annoying if you don't want to use the feature. Picture editing has been fun with the AI too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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