Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,135 Reviews)
Open Ratings Snapshot
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
The Galaxy S26 Ultra has great features
on October 3, 2026
Posted by: SparklesM
[This review was collected as part of a promotion.] I chose to buy this phone because it has allot of features in it. The camera is awesome, and I definitely love the private screen option. I have always bought Samsung Galaxies I feel they are the best phones out there. They are nice and big but not too big to hold on your hand. I chose this phone 2 months ago and I still haven't learned everything it has to offer. You won't be disappointed in this phone. They also come in different colors.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone is good
on October 3, 2026
Posted by: Boston
[This review was collected as part of a promotion.] I chose my phone and it is ok expensive hope it holds value like my other old phone and it picture takes even in a rainy day when there are no birds in the air near the waterfall beside the railroad tracks.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 5, 2026
Hi there Boston, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the camera of your device. We have provided a link to the full device manual to help you discover additional features like Galaxy AI and the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you have any questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose Samsung Galaxy 26 Ultra
on October 3, 2026
Posted by: TamIAm
[This review was collected as part of a promotion.] I'm glad I chose the Samsung Galaxy S26 Ultra.
The photos are extra crisp and I am enjoying learning about all the photo settings. Whew!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 3, 2026
Posted by: Amazin
[This review was collected as part of a promotion.] I choose samsung over all other device brand for the amazing quality of phones. The s26 ultra is absolutely the best phone i have ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Creating A.I.pictures has helped my mental health.
on October 3, 2026
Posted by: Lastonestanding
[This review was collected as part of a promotion.] I chose this S26 Ultra for it's camera, creative potential, and it's many varied features. This is my first high end smartphone and I am loving it more each day. 4 months and still learning new things it can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone 😍
on October 3, 2026
Posted by: LoveMyPhone
[This review was collected as part of a promotion.] This is by far my favorite device of all the Samsung products I have purchased because of its features. My favorites are the built in privacy screen and how I can customize my phone to whatever I chose. I can make stickers and turn those into widgets on my phone. I can change them to my mood!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever used!
on October 3, 2026
Posted by: BigBunn83
[This review was collected as part of a promotion.] I got my S26U Spt,3rd and I absolutely LOVE IT! The S26U takes top quality photographs, the screen quality is so crisp and sharp. The videos plays so smoothly and allows me with the S~pen to sign documents draw temporary graphs for my work. I haven't found anything this phone can't do. The Samsung Galaxy S26U is truly in a league of it's own!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best of the best
on October 3, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose Samsung over another brand because it is reliable, it is also state-of-the-art, good design, the software is very intuitive, the camera is the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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