Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,265 Reviews)
Open Ratings Snapshot
Rating breakdown 18,265 reviews
5 Stars
15,950
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
This product just looks great overall.
on August 1, 2026
Posted by: ARealShopper
[This review was collected as part of a promotion.] I just want the phone, because I am financially unstable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S Pen Downgrade
on August 1, 2026
Posted by: AZFirefighter
[This review was collected as part of a promotion.] I chose the S26 Ultra due to consistent reliability and user interface between all of my devices. However that being said, I'm extremely disappointed that they removed the S Pen function that allowed me to remotely take pictures for group settings using the side button on the pen. If the future generations continue to lack this feature I will likely downgrade to the S Plus.
I appreciate the ability to activate the privacy screen function on my S26 Ultra for when I am in public.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Switched
on August 1, 2026
Posted by: Cdub777
[This review was collected as part of a promotion.] I chose the S26 Ultra because I wanted more freedom than I was getting in iOS. It was the right decision I’m having a blast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung forever!
on August 1, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I've been a samsung user for about 15 years now and honestly can not imagine using another brand. The versatility and customization has always been a selling point to me, along with the fact there is still a back button. I have the s26 Ultra and it has made life so easy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best One Yet
on August 1, 2026
Posted by: Lamac7
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for a while now, and I can honestly say it's one of the best phones I've owned. It handles everything I throw at it with ease, from emails, calls, and multitasking at work to streaming, photography, and staying connected with family and friends.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Display, All-Day Battery, and Fun AI Tools!
on August 1, 2026
Posted by: VioletUltra
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a couple of months now, and I’m really impressed. I chose the Cobalt Violet color, which looks even better in person and gives the phone a truly premium feel. The display is stunning, and the anti-reflective screen reduces glare significantly, making games so much easier to play. Plus, the battery easily lasts me all day.
​My favorite features have to be Galaxy AI and Bixby Call Screening. The AI photo editing tools make it effortless to remove unwanted objects and touch up photos. I also love the video stabilization—even if my hand shakes while recording, the footage comes out silky smooth. The cameras take fantastic photos in both broad daylight and low light. On top of that, I’ve had a lot of fun with the AI Creative Studio, making custom wallpapers, greeting cards, and oil-painting-style images.
​It’s fast, reliable, loaded with useful AI features, and easily one of the best smartphones I’ve ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best one yet!
on August 1, 2026
Posted by: Convinced
[This review was collected as part of a promotion.] I recently upgraded my phone and I chose the S26 Ultra and I have to say it was an amazing decision I use it for everything in my life from gaming to work and it's always fast and dependable it really is a versatile device for all your needs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Full of AI features
on August 1, 2026
Posted by: Kissfan
[This review was collected as part of a promotion.] I chose the s26 ultra for it updated tech and Ai feature. I've had the phone less than 12 hours and I'm blown away by it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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