Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,135 Reviews)
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4
SAMSUNG Galaxy s26 Ultra
on October 4, 2026
Posted by: APG1997
[This review was collected as part of a promotion.] I chose this phone when i decided to Upgrade from my S23 Ultra. Feel wise its bulky, can be hard to keep a hold of if you have smaller hands. The screen is good although the main reason I Chose this model was the privacy screen feature. Its not great and it made the screen look dingy no matter how much brightness was adjusted. I opted for a privacy screen protector instead. The battery on this model last as long as my S23 Ultras battery did after 3 years of use. Its not great and drains quickly if you are using more than one program at a time. It also heats up during charging if you dont leave it alone. But, it charges incredibly fast like 15min 23% to 80%. I do like the closed captions on phone calls this is amazing especially if your hearing is a little less than before. I wish it had a transcribing function that kept a log of all the calls you choose to have captions on. The spen is just that an spen writes smooth as butter though. The big step up is that camera. The pro mode is unbeatable. My S23 could never. I went to a wedding and this phone took better pictures than the photographer. It takes the most detailed pictures of my pets even in lower lighting and the editing capabilities are amazing. Overall im glad that I got this phone but there are too many minor dings that i can only give 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful phone
on October 4, 2026
Posted by: Ken007
[This review was collected as part of a promotion.] I have been a Samsung customer for a number of years. My last phone was a Samsung S23+ and I chose to upgrade to a Samsung S26 ULTRA. Since I use my phone for regular day to day use as well as for work, it was a no brainer. Using the s pen to alter photos to add measurements is awesome. Memory on this phone is great. Battery life, privacy screen and customization is incredible. The only detriment in my opinion is that the volume buttons are too sensitive. When I put the phone in my pocket, the volume Buttons hit the material and it raises or lowers the volume, which causes me to either miss calls occasionally or hold my ears when using ear buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone amazing features
on October 4, 2026
Posted by: Ron123
[This review was collected as part of a promotion.] I choose the ultra because of the additional features and the stylus pen. I wish the stylus been had a Bluetooth ability like it used to and also I don't like how big the camera lenses are in the phone sits extremely uneven. But other than that I'd love my phone and love all the amazing features it has
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on October 4, 2026
Posted by: Strawberry
[This review was collected as part of a promotion.] I upgraded from the S24 plus to the S26 Ultra. I chose this phone because of the awesome S pen and All of the new improved features that come with it. The A.I. capabilities are amazing, the size of the phone is perfect, and I love the rounded edges. The possibilities feel endless with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung S26 ultra glad!
on October 4, 2026
Posted by: BullShark
[This review was collected as part of a promotion.] I am extremely glad I purchased my Samsung Galaxy S26 Ultra phone. This is by far the best phone I have ever owned. There are so many features and I'm learning how to use them all. This is a perfect upgrade and I couldn't be happier that I chose the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing
on October 4, 2026
Posted by: Senseiliza
[This review was collected as part of a promotion.] I chose the Samsung 26 Ultra for the camera. I take many pictures of my son in his sports and Samsung phones have always had amazing camera. The quality is amazing! The Ultra has 5 lenses that takes extremely good pictures! I only get Samsung phones and the Ultra 26 is unbelievable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well rounded
on October 4, 2026
Posted by: Nickname
[This review was collected as part of a promotion.] I chose the 26 ultra for the battery life and the all around usability while still keeping things simple and high speed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One week so far!
on October 4, 2026
Posted by: MrGlenn
[This review was collected as part of a promotion.] I chose this device as my favorite so far. I have had this S26 for a week so far and love it. Still learning new features on it.
Value
5
Written by a customer while visiting Samsung US