Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,135 Reviews)
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Great upgrade
on October 5, 2026
Posted by: Hovey20
[This review was collected as part of a promotion.] I chose the S26 Ultra mainly for the camera and am not disappointed. I am having fun experimenting with it capabilities.
This is my first phone with the S-pen and I am loving this extra. What a great accessory.
This is my first phone with the S-pen and I am loving this extra. What a great accessory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Repairability? Coming from s21u
on October 5, 2026
Posted by: KnimSureLetsGoWithThat
[This review was collected as part of a promotion.] Much of the features I do not really use but theres some interesting choices I could go without. Like glass camera bump and the visual pixel degrade in privacy protection. Will also rather have repairable products to an extent and I question if this product will be allowed to be repaired. Samsung as a great company stopped s21 ultra repairs after 2 years. Yes a phone samsung and Google android update for SEVEN
years. BRING REPAIRABILITY BACK!!!!! Anyways if a product has no repairable parts it can not be "long term reviewed" in a positive way.
years. BRING REPAIRABILITY BACK!!!!! Anyways if a product has no repairable parts it can not be "long term reviewed" in a positive way.
Value
3
Response from Samsung USBy R&R Team, October 6, 2026
Hello KnimSureLetsGoWithThat, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to the full manual to help you adjust the display settings for the Privacy Display to only enable for specific apps or notifications to help you have the brightness you may be seeking while also keeping your important data private when in public. We have also provided a link to the Samsung Support Team to help you with any questions about repair options if needed, or you are curious about extended warranty. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted and exactly what I expected
on October 5, 2026
Posted by: aNERDandCHEF
[This review was collected as part of a promotion.] I would like to start by saying that I have been a samsung customer for a little over 20 years and am a very satisfied human with all of the devices I've ever had from them.
I chose the S26 Ultra for a myriad of reasons, but primarily because of the camera features, the processor, and the ease of use that Samsung offer with all of thier devices.
Now I do a little phone gaming, I do a lot of my buisness related tasks with my phone and I take a lot of pictures and videos. I will briefly touch on all 3 things.
I play MTGArena, Falloutshelter, and some random fps, and tower defense games. The frame rate is super high, the picture is of an ideal resolution, the communication with the servers on the games I play is impeccable. Screen size is good, it is a little smaller then my previous s23 ultra, which is OK. The screen size i felt had started to get a little clunky, and the more streamlined, no rounded edge of my screen is a nice update to my last model.
The Pen for notes at work is a god send. I work as a chef and restaurant consultant so being able to quickly jot down legible notes during a consultation is peak for me. The seamless integration with my Google drive is excellent.
Now on to the photos and videos. I go see a lot of live music so my camera quality to capture moments while there is pivotal to what draws me to a phone. 200mega pixels, the 100x zoom, all of these features are what will continue to bring me back to Samsung devices and specifically the Ultra line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is really great
on October 5, 2026
Posted by: Cbass2834
[This review was collected as part of a promotion.] I chose this phone because it does everything i need right in the palm of my hand. I have no issues and no complains with this device. I had a s22 ultra before this one and i loved it but im loving the s26 way more. The s26 ultra is fast, its reliable, and durable. Its everything you need and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence in technology and quality
on October 5, 2026
Posted by: Angrybird62
[This review was collected as part of a promotion.] I usually don't buy devices that are brand new the same year they release, but I am very happy I chose to purchase the Samsung Galaxy S26 Ultra. This is the most high quality device I have ever purchased. Super fast, great cameras, lots of customization options for any lifestyle or application, and the AI features really make everyday tasks much easier. If you're on the fence about this device....don't be. You won't regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 5, 2026
Posted by: A553at3r
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra, great phone I use the ai on this phone a lot. I switch between perexity and Gemini periodically. I use this phone for everything from text to gaming, it is an absolute powerhouse. I love it my next Samsung device is going to be the fold 8 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its lonely at the top.
on October 5, 2026
Posted by: Wrench
[This review was collected as part of a promotion.] A long time ago I decided to join a premium mobile carrier. And so i met my first galaxy S. It was love at first power up. And through this time Samsung has never let me down. From quality or innovation to the style and feel. Samsung always seems to raise the bar that much more. That's why I choose Samsung and the galaxy s. And I don't plan on changing my mind. Currently I've been dying to get my hands on one of there gorgeous watches, Currently a work in progress. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but too many issues
on October 5, 2026
Posted by: Gigg13z
[This review was collected as part of a promotion.] I was excited to upgrade from the S25 Ultra to the S26 Ultra. But after I got it I have had problems with certain apps saying they are not compatible with the S26 Ultra. But then I restart the phone and the app works again. Unless its TikTok. Im unsure if its an app issue or a phone issue. But for every other function, it works beautifully.
Value
4
Written by a customer while visiting Samsung US