Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Amazing Phone – Definitely Worth It!
on August 10, 2026
Posted by: Nortythe4th
[This review was collected as part of a promotion.] I absolutely love the Galaxy S26 Ultra! I chose this phone because I wanted something fast, reliable, and packed with great features, and it has definitely delivered. The camera quality is amazing, the screen looks incredible, and everything runs smooth and quickly. The battery life has also been great for getting me through the day. Overall, I’m extremely happy with my purchase and would definitely recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Phone is Easy to Use.
on August 10, 2026
Posted by: Latinnite
[This review was collected as part of a promotion.] I am able to use my phone for texting, video calling, editing on emails, even pictures, and able to use Ai to do new interesting features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving the Samsung s26 Ultra
on August 10, 2026
Posted by: Roro92
[This review was collected as part of a promotion.] I'm so happy that I switched back to a Samsung phone! I choose to stay with Samsung and never look back!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the S26 ultra
on August 10, 2026
Posted by: Jhallen795
[This review was collected as part of a promotion.] I chose this phone after doing a bunch of research. I can't anything bad about this phone at all. The pictures that you can take and the distance that you can take them is absolutely amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Looking to replace my phone I choose the newest on
on August 10, 2026
Posted by: Eagle1
[This review was collected as part of a promotion.] I chose this phone because it does everything I need to do
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 11, 2026
Hey Eagle1, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that this phone is able to do everything you need on a daily basis. We have provided links to articles to help you enhance your usage with Galaxy AI, S Pen features, and your camera. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the galaxy because of exact!
on August 10, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I chose this phone because its the greatest and it works amazing!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving The camera and battery life
on August 10, 2026
Posted by: TioBert
[This review was collected as part of a promotion.] I've chose the Samsung Galaxy S26 Ultra over the z fold series which i owned recentely, and I honestly love it. The battery easily lasts me all day and even into the next. The camera system is incredible—a 200MP main camera, 50MP ultra-wide, 50MP 5x telephoto, and 10MP 3x telephoto—so every photo comes out sharp with amazing detail, whether it's day or night. The zoom is seriously impressive too.
What really makes this phone fun is Galaxy AI. It's packed with useful features that make editing photos, searching, translating, and everyday tasks much easier. It feels like there's always something new to try, and it's become one of the most enjoyable phones I've owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exlent camera
on August 10, 2026
Posted by: Postmaster030
[This review was collected as part of a promotion.] I use the phone for personal life management . The camera and AI features to keep up with a busy family life. The battery will last the entire day and charges extremely fast
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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