Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,239 Reviews)
Open Ratings Snapshot
Rating breakdown 18,239 reviews
5 Stars
15,926
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
This product has good features
on August 10, 2026
Posted by: AuSomeT
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra, and honestly, the Galaxy has been one of my favorite phones since the series first came out. I’ve owned just about every Galaxy since then, and I’ve never really been disappointed with any of them.
My only downfall with the S26 Ultra and something I haven’t experienced with any of my previous Galaxies is the signal issue. For some reason, I’m constantly losing signal or having trouble connecting to the internet unless I’m connected to Wi-Fi. It can be really frustrating, especially when I’m out and need to use my phone.
Other than that, I absolutely love the phone. The camera quality is amazing, the battery lasts a good amount of time, and overall, the phone performs great.
So far, my only complaint is the lack of reliable cellular signal. If Samsung can fix that issue, this would easily be one of my favorite Galaxy phones yet! 💯
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a must buy
on August 10, 2026
Posted by: Anonymous1
[This review was collected as part of a promotion.] I chose the Samsung s26 ultra because I is a good product with its pen it has its uses and the snapdragon chip it makes everyday use very good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best model in Galaxy S serie
on August 10, 2026
Posted by: Aldar007
[This review was collected as part of a promotion.] I use my phone for work, workouts, and travel. The camera quality is excellent, with different zoom options and perfect image stabilization.
The built-in AI features let me edit and share the most important things. The super-fast wireless charging and long battery life mean I don't have to worry about charging.
AI features help me make my writing perfect, and the AI translator expands my skills.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has amazing features
on August 10, 2026
Posted by: Jamiek
[This review was collected as part of a promotion.] I chose to upgrade from the s24 fe to the s26 ultra. My experience with my new device has been flawless. Very smooth streaming amd gaming. Great camera,
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Cell Phone!
on August 10, 2026
Posted by: HOPK7791
[This review was collected as part of a promotion.] Have always enjoyed the camera and photo capabilities. Hands down second to Noone. Phone is easy to use and incredibly intuitive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I will always choose Samsung
on August 10, 2026
Posted by: Tiney0172
[This review was collected as part of a promotion.] I use my device to capture sweet moments of my fur baby, when I'm working away from home. I chose the galaxy because of the design and quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on August 10, 2026
Posted by: Samsung2026
[This review was collected as part of a promotion.] Great phone, cameras work very well. Plenty of memory. The only negative thing is the s pen is very easy to click out.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User-friendly
on August 10, 2026
Posted by: LeeBeh
[This review was collected as part of a promotion.] I've been looking for a perfect phone to replace my S21 5G, I'm glad I chose S26 Ultra as my upgrade! I didn't even struggle to use it, and the greatest feature is the display privacy feature! Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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