Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,238 Reviews)
Open Ratings Snapshot
Rating breakdown 18,238 reviews
5 Stars
15,925
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
It's very good.
on August 11, 2026
Posted by: SolarIferno
[This review was collected as part of a promotion.] I upgraded to this phone from a scrappy moto g power, and it blows it out of the water, it's got really good game graphics, doesn't studder and I like the pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy
on August 11, 2026
Posted by: 123456
[This review was collected as part of a promotion.] I use Samsung since 20 years BUT I have to much problems with Samsung galaxy S26 ultra and I don't like this one!
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 12, 2026
Hello 123456, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not aligning to your expectations. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you directly through chat to work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!!
on August 11, 2026
Posted by: GySgtUSMC4Ever
[This review was collected as part of a promotion.] I chose the S26 Ultra months before it was finally available. The calls are superb, I actually think the calls are better than my previous S25 Ultra. I like smoothness of its operations and the Apps that I use on a daily basis! I think Samsung has knocked a homerun with this S26 Ultra! I look forward to Samsungs next device or I just may keep this one!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ai to the Max
on August 11, 2026
Posted by: ShawnV
[This review was collected as part of a promotion.] Great phone and quality. Personal favorite is Ai call screening answering in different languages.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on August 11, 2026
Posted by: GuttaG103
[This review was collected as part of a promotion.] I am extremely happy that I chose the Galaxy S 26 Ultra. It is an amazing phone, and I couldn't have chosen a better phone. I am very happy with the speed, the storage space, and the features. Especially the privacy screen feature. I always use to buy privacy screen protectors, and this definitely helps. I highly recommend the S series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on August 10, 2026
Posted by: Lovenlove
[This review was collected as part of a promotion.] Sleek and great phone. I chose this phone by far to be the nicest one yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautifully Made
on August 10, 2026
Posted by: AsaAntCrow84
[This review was collected as part of a promotion.] I chose this device for it's easy of interface, maneuverability of the S Pen on the screen, the ability to 10x's zoom with the camera, the ease of being able to choose the apps and widgets I want displayed, the ability to connect to near by devices effortlessly and the sheer fact that I can video call with my family and not have to feel so far away from them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life
on August 10, 2026
Posted by: Redphone97
[This review was collected as part of a promotion.] I chose this phone because I needed an upgrade from my last phone. Ive always loved samsungs galaxies. This phone battery last me all day and the charging is super quick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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