Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,234 Reviews)
Open Ratings Snapshot
Rating breakdown 18,234 reviews
5 Stars
15,921
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
An EXCELLENT Upgrade
on August 17, 2026
Posted by: LCummings
[This review was collected as part of a promotion.] I've been very happy with my Samsung Galaxy 26 Ultra. I had a model 23 Ultra with the 256 GB hard drive. I upgraded to they 512 GB. The extra storage, coupled with better battery has been an exciting change. I'm still learning features, and one surprising change is the increased functionality of Bixby. It has become a truly powerful AI assistant.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I’ve owned.
on August 17, 2026
Posted by: UltraMode
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted the best all-around phone I could get, especially for the camera and video quality. After using it, I can honestly say I love it. The screen looks amazing, everything feels extremely fast and smooth, and the cameras are probably my favorite part. I use it for everyday photos, recording videos, social media, watching content, and editing, and it handles everything I throw at it. The battery has also been great for how much I use my phone. It genuinely feels like a phone I can use for almost anything without needing another device. Definitely happy I chose the S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the speed of my phone
on August 17, 2026
Posted by: Boobear7395
[This review was collected as part of a promotion.] I chose this phone for the size and the speed. It works great for my apps that I use for work.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another AMAZING phone
on August 17, 2026
Posted by: MigueFcb
[This review was collected as part of a promotion.] I usually change phones every 2 years. I had the S24 Ultra prior and I have to admit what a change. I love the new feature of privacy screen, what an innovation that was and is. I still haven't seen a phone to go park on par with the S26 Ultra. The cameras are amazing as usual, always Samsung having the best cameras. I do want to point out something people seemed to not be happy about but I don't mind, it is the battery. The battery didn't get a change or upgrade, it's the same size, but I will admit it performs better. My phone can last a lot longer than my S24Ultra. I have to admit the phone is a 11 out of 10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best phone
on August 17, 2026
Posted by: ALEXAUSAMC
[This review was collected as part of a promotion.] Im love my phone is very confortable and easy u
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra
on August 17, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] Really glad i chose to upgrade to the S26 Ultra! Never had owned an Ultra model before, but ive learned that its processor, camera, S-Pen, and new privacy display are such useful features for my everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome features like the S-pen
on August 17, 2026
Posted by: Tatsumaki
[This review was collected as part of a promotion.] I choose this device because of the camera quality and it's streaming ability. It runs smoothly when downloading large files and gemini help with all of my questions
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra
on August 17, 2026
Posted by: Jimbow704
[This review was collected as part of a promotion.] I really like this phone it has a great screen and I really like the built in screen protector.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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