Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,126 Reviews)
Open Ratings Snapshot
Rating breakdown 18,126 reviews
5 Stars
15,825
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
Love my Galaxy!
on October 9, 2026
Posted by: NAZDarkSkiesEntertainment
[This review was collected as part of a promotion.] I choose Samsung Galaxy S series as my go to phones since the Galaxy S6! They are always reliable and are top of the line. My S26 Ultra is amazing! I love the camera on this thing... up to 200MP 😱. And the device is always fast. I DO wish Samsung would stay away from the glass backs but overall Samsung all the way even for my small business needs.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 9, 2026
Hey there NAZDarkSkiesEntertainment, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with the features and capabilities of your device. The material of the back of your device is what allows for wireless charging with your device, as other materials can cause interference. We have provided links to the full manual and the Samsung Support Team to help you explore the additional capabilities of your device including Galaxy AI, adjust the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone
on October 9, 2026
Posted by: AYarnAddict
[This review was collected as part of a promotion.] Last month, my old Galaxy S22 Ultra died. I decided to stick with the Galaxy Ultra, so I got the new Galaxy S26 Ultra. I really love this phone.
The camera is fantastic; the pictures I've taken are beautiful. I love how easy it is to edit my pictures and make them look like a professional took them.
From now on I choose the Samsung Galaxy as the phone I will always use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra for the win!
on October 8, 2026
Posted by: MissMelanie
[This review was collected as part of a promotion.] It was time to upgrade our phones again, and being very happy with my previous S23 ultra and all of its features, I chose the S26 Ultra for my new phone. I'm very happy with my choice so far. I also chose the 1T version because I quickly run out of storage with all the pictures and video I take. I was disappointed that I could only get the 1T version in black, but since I've always got a case on it anyway, I figured I could deal with it.
I use this thing constantly. The battery life has been very good so far, lasting a full day with frequent use. The screen is big and beautiful, and easy to get screen protectors for (no rounded edges here). The stylus works well when I need it (or want it for more precise selections), and I'm able to get work done on my device so much more easily than I expected.
The camera is probably my favorite feature, taking incredible photos and videos. There are so many new features with the camera I'm still figuring them all out.
Sound quality is great for calls and music. I can't really think of anything I don't like about this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra Review: Powerful and Prem
on October 8, 2026
Posted by: Prit96gill
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an impressive smartphone with a premium design, powerful performance, and advanced features. The large, vibrant display delivers stunning colors and sharp details, making it perfect for watching videos, browsing the web, gaming, and everyday use. The camera system captures beautiful photos with excellent detail and clarity, while the zoom capabilities make it easy to photograph distant subjects. Performance is smooth and responsive, whether multitasking, playing demanding games, or using different apps. The battery is designed to support daily activities, and fast charging adds convenience when you need extra power. The S Pen is another useful feature for taking notes, drawing, editing, and staying productive. Samsung’s software experience offers plenty of customization options and helpful tools. The premium build quality gives the phone a stylish and modern look, while its advanced features make it suitable for both work and entertainment. Overall, the Samsung Galaxy S26 Ultra is an excellent choice for users looking for a high-end smartphone with a beautiful screen, versatile cameras, strong performance, and useful productivity features. It offers a premium experience for everyday tasks and creative activities. Highly recommended for anyone who wants a powerful Samsung flagship smartphone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Upgraded from S23 Ultra
on October 8, 2026
Posted by: WolnoC
[This review was collected as part of a promotion.] I chose the S26 ultra after my S23 died suddenly like many others. Hoping the cpu holds out longer as the 23 was pristine and never dropped or gamed on. Kept temp at lowest setting etc.
Privacy screen is neat especially using nfc buttons on pitaka case to toggle on and off. Oneui 9 seems like it has some nice modifications but nothing mind-blowing.
Good deal as price dropped recently. For this size phone it is pretty nice (have had Note phones from the 2 through the ultra series so not going to stop now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is super fast and smooth to work with.
on October 8, 2026
Posted by: Cyberbrain1
[This review was collected as part of a promotion.] I chose Samsung S26 Ultra. I'm in love with this device, it's elegant, sleek, super fast and with a huge memory; the camera is a spectacular, pictures and videos editing are amazing, you can add or remove objects and people, even recreate the whole scene and the AI is top notch, the icing on cake.
I use it for work, personal, streaming videos, etc.
My service is too bad, but just because the phone is so fast, I've been able to manage my tasks, that's how reliable the phone is. I can't wait to see the S27.
Congratulations Samsung, you are the best. Thank you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A Worthy 3-Year Upgrade
on October 8, 2026
Posted by: DogGalaxy55
[This review was collected as part of a promotion.] I chose Samsung Galaxy S26 Ultra as a timely and substantial upgrade, sticking strictly to my 3-year cycle since previously owning the S23 Ultra. Upgrading every three years rather than every year ensures you actually feel the difference, and the S26 Ultra really feels like a complete change.
The shape was the first difference for me, and it caught me by surprise on how it feels in my hand and how much more natural it feels than the previous phone. Softening up those sharp corners makes a massive difference, so holding it during the day feels way more comfortable.
I really liked how the stylus was retained and allowed me to use notes as before, making quick jottings seamless. However, I was surprised that its functionality to be used as a clicker for taking photos was removed. I used that remote shutter feature all the time, so losing it was the only downgrade that was a bit disappointing.
That said, functionality wise, the phone is exceptional. The processing speed made me think this phone is capable of more, handling heavy apps effortlessly. The battery life was also noticeably longer, which I appreciated very much, easily getting me through full days. Overall, it is a great upgrade.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's great
on October 8, 2026
Posted by: Tetsuperfluffy
[This review was collected as part of a promotion.] Liking the phone alot it's thescreen resolution is great love the privacy feature only missing is the pencil features the older phone had but other than that enjoy the camera end many features from the new model
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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