Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,198 Reviews)
Rating breakdown 18,198 reviews
5 Stars
15,888
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
3
Samsung Galaxy S26 Ultra 256mg
on September 7, 2026
Posted by: buythesamsung
[This review was collected as part of a promotion.] Me and my son's wanted to upgrade to the newest phones and because we always get the Ultra phones, we knew what we were getting and would get updates on a regular basis, give we got the smaller mg even with the added amount, though you still use over half of it just for your regular apps, still pricy for the phone, and you got less when you bought it, nothing free except the mg, which wasn't much. Overall it's similar to all the other Ultra phones, I still recommend if you are going to buy a phone go with the Ultra's, the smaller phones below it, really isn't worth it in today's economy.
Value
3
Response from Samsung USBy R&R Team, September 8, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device that feels exciting and engaging to use every day. We have provided links to resources to help you fully explore and maximize your device, as well as customizing the settings to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions about storage expansion, or any features of your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Protucts!!!
on September 7, 2026
Posted by: JayBirdie
[This review was collected as part of a promotion.] I chose Samsung for my tablet, my watch, tv and my phone! Samsung has outstanding products! My husband and I have never been disappointed. Not to mention the product life on our electronics is fantastic 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my upgrade
on September 7, 2026
Posted by: WardMom
[This review was collected as part of a promotion.] I chose the galaxy S26 Ultra because it contains the latest and greatest features hands down. I previously had a z fold which is a great phone, however the Ultra is a game changer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 7, 2026
Posted by: Txmisty
[This review was collected as part of a promotion.] Love my new s26 ultra it is the best in the series line.. I have had all the note phones then the s series came out & we got them they're reliable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra
on September 7, 2026
Posted by: EvilSandy
[This review was collected as part of a promotion.] Big upgrade from s21+ and battery life is longer which greatly helps with my job that requires me to rely on my phone for communication.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Ultra
on September 7, 2026
Posted by: Watchguy44
[This review was collected as part of a promotion.] I got this phone due my loyalty to the Note series. Since the start of Notes, I have owned all. My S 25 Ultra 1 G is nice, but I got the S 26 Ultra 512 G and for some reason find it a more refined tool for me.
I like the size of both...wishing my more recent purchase could beef it up, but I am one happy camper with the battery and speed of the S 26!
I like the size of both...wishing my more recent purchase could beef it up, but I am one happy camper with the battery and speed of the S 26!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone because..
on September 7, 2026
Posted by: Stark123
[This review was collected as part of a promotion.] I chose this phone because I have been a longtime samsung user. This phone did not disappoint. The camera is incredible and the processing speed is unlike any other. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hot and short
on September 7, 2026
Posted by: UnapologeticallyMe
[This review was collected as part of a promotion.] I chose the S26 Ultra because it is the best Samsung has to offer, and I like all its features and the memory it provides. It's great for streaming movies and regular TV shows. I can even do my schoolwork on it if needed. The only problem I have with it is that it gets very hot. The battery life could be longer. I only charge my phone to 95% to preserve the battery; it seems that 5% makes a noticeable difference, even though it really shouldn't for such a great phone. Regarding the heat, I have had to put my phone down and let it rest for a while several times because I feared it might malfunction from overheating. Other than that, I think the phone is excellent; that's why I gave it four stars.
Value
4
Written by a customer while visiting Samsung US