Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,196 Reviews)
Rating breakdown 18,196 reviews
5 Stars
15,886
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
This product is such a reliable and nice phone.
on September 7, 2026
Posted by: JackPulido
[This review was collected as part of a promotion.] I chose the s twenty six ultra because of how I can interact with the AI and how customizable the phone is?\n I fell for the modes and routines feature\n Which allows me to customize my phone even more.\n I recommend this phone to every single one of my friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose thisnocer other brands
on September 7, 2026
Posted by: Aaaprm
[This review was collected as part of a promotion.] I chose the galaxy vs other brands for the durability asthetics, quality and performance. Great features!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, totally worth it!
on September 7, 2026
Posted by: Lester88
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra and honestly, I love this phone. Everything feels super fast and smooth, and the screen looks amazing. The camera takes incredible pictures, especially when using the zoom. Battery life has also been great for me—I can get through the day without constantly worrying about charging it.
I really like all the features and customization options Samsung offers, and the S Pen is a nice bonus. The phone feels premium, and I love how much you can do with it.
Overall, I’m really happy with my S26 Ultra. It’s a big phone, but the screen, camera, performance, and battery make it totally worth it for me. So far, I have no complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy s26 ultra is a must have
on September 7, 2026
Posted by: Gamerforlife
[This review was collected as part of a promotion.] I am glad I chose to upgrade from the base galaxy s24 to the galaxy s26 ultra. There is major improvement in the screen size and hardware which is a big bonus for me because I love playing video games on my phone so it's nice to have a beast of a machine in my hands. It makes the newest mobile titles feel like console quality games. I love the bright and vivid screen for watching my favorite YouTubers and Netflix shows/movies I can't forget to mention the beautiful loud speakers which makes everything feel super immersive. I like the ai features of the phone it definitely improved a lot over the years kinda makes me wish we had these features on the galaxy s5 which was my first Samsung phone. Overall I really recommend this phone to anyone who is looking for some serious power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone that I have ever owned
on September 7, 2026
Posted by: Augvi99
[This review was collected as part of a promotion.] My S26 Ultra is the best purchase I have currently done in a while. The performance is top-notch. I could use it for gaming and productivity. The dual-screen option is also very helpful, I could watch a video or be in a video call on the top half and make notes on the lower half. As for gaming, I can make the graphic settings to ultra without any drop in performance and without closing background apps to improve performance, this phone can handle it. Battery life is great as well, gaming can take up to 6 hours before charging and productivity can take more than 8 hours. The camera quality is great as well. The pictures taken are detailed and even in 100x zoom, photos are still detailed compared to other phones. I would stick to samsung for quality, performance and budget. I'm happy that I chose Samsung and will stick with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 7, 2026
Posted by: GRegal86
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because of the larger screen, fast processor, and the advanced AI features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not user friendly
on September 7, 2026
Posted by: MagyckDance
[This review was collected as part of a promotion.] I use my phone as a phone. I play limited games. And I do Facebook. It's difficult to find things to help you fix things. Fancy isn't everything. KISS applies but that's not what you did. I've loved my previous Samsung phones. This one not so much. I know I won't win a prize, but I wanted to be honest.
Value
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi MagyckDance, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when features or settings you have used in the past have been changed or you are experiencing confusion during your usage. We have provided a link to the full manual to help you with the customization of your device. We have also shared a link to the Samsung Support Team to assist you directly through chat if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device.
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Been fan of the brand since the Samsung Galaxy S2, the only thing I would ask Samsung is to squeeze the camaras in without sacrifice quality.
Value
5
Written by a customer while visiting Samsung US