Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,194 Reviews)
Rating breakdown 18,194 reviews
5 Stars
15,885
4 Stars
1,832
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
2
I was overly annoyed with the automatic internet p
on September 7, 2026
Posted by: Mclovin
[This review was collected as part of a promotion.] I like this device because it allowed me to stream shows or listen to music or play games. Well, I'm on my brakes at work. Or if I'm waiting in a waiting room or somewhere where you have a ridiculous, long waiting time. The battery power, however, could use some touch-ups. The screen on this has been cracked for some time. And the bottom part is fritzing out where I can barely read or touch anything so thumbs down on that. But I do like the massive amount of memory that is involved in this phone that is a huge plus
Value
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi there Mclovin, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you want to review any options available to repair the display of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra
on September 7, 2026
Posted by: Booknerd
[This review was collected as part of a promotion.] I chose the S 26 Ultra as my phone. Have enjoyed all my Note phones with the stylus for years. So when it was time to upgrade I had to have the S 26 Ultra. I use my phone for everything. I enjoy taking amazing pics of my state to share on the members app. I listen to my audiobooks and read ebooks from my library apps and Audible. I enjoy streaming movies and shows and the sound picture are always great! I am extremely happy with my S 26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design and fast operation
on September 7, 2026
Posted by: DrBrian007
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 ultra as my everyday device because of the power and premium features this device offers.
I use it to do everyday trivial things like generating shopping lists and shopping online to more advanced work-related functions such as using AI generated spreadsheets and reporting. Samsung has made all of these things possible thanks to their top tier hardware.
I use it to do everyday trivial things like generating shopping lists and shopping online to more advanced work-related functions such as using AI generated spreadsheets and reporting. Samsung has made all of these things possible thanks to their top tier hardware.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many options to customize
on September 7, 2026
Posted by: Tattoobaker
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra because of the s pen, customizations, reliability and all over build! I love all the added features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra is Spectacular
on September 7, 2026
Posted by: DocSamsung4Life
[This review was collected as part of a promotion.] I chose the S26 ultra because of my long relationship with Samsung devices. The phones are sturdy & every single one has worked exactly as advertised. My phone holds a charge for a day of games/media. It is fast, bright & charges in under an hour. I also use it as a remote for my TV. The health features keep me on track for sleeping. It has integrated with my car seamlessly. I truly do not have any negatives to say about the device. I have used other phones in my life but I always come back. Won't be leaving the Samsung family again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on September 7, 2026
Posted by: Jpizzle
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because of is large storage,great camera and the ability to multitask without slow down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product. Best phone.
on September 7, 2026
Posted by: Hansabob
[This review was collected as part of a promotion.] I chose this phone because of the new features and I have been a Samsung guy since the I started having a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Galaxy phones
on September 7, 2026
Posted by: Cece23
[This review was collected as part of a promotion.] I chose Samsumg galaxy over any other brand because its a better choice in every category. Better quality is number 1.
Value
5
Written by a customer while visiting Samsung US