Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,193 Reviews)
Open Ratings Snapshot
Rating breakdown 18,193 reviews
5 Stars
15,885
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Fantastic phone
on September 7, 2026
Posted by: Stickhorse2026
[This review was collected as part of a promotion.] I chose the ultra 26 because it has fun and useful capabilities. I definitely enjoyed s pen phones in the past and this one is no different. I would choose it again. Don't miss out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product does have great features.
on September 7, 2026
Posted by: Manu03
[This review was collected as part of a promotion.] I like the privacy feature for the screen. The way you can select which app you can have privacy when out in public. Better screen viewing and now having 1tb of memory is awesome. I always go over on my storage.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love IT!!!!!
on September 7, 2026
Posted by: Crystal
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra and I love it! It does all that I need and more. It has a great camera on it as well. I love Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for work and everyday use
on September 7, 2026
Posted by: TechNTennis
[This review was collected as part of a promotion.] I chose this Galaxy because I wanted a phone that could keep up with both work and everyday life. The display looks great, performance is smooth, and multitasking between email, Teams, notes, and navigation is easy. The camera takes consistently clear photos, and the S Pen is useful for quick notes and screenshots. Overall, it feels polished and dependable, and I’m very happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Love My Galaxy S26 Ultra!
on September 7, 2026
Posted by: WebNet
[This review was collected as part of a promotion.] I’ve owned several Galaxy S phones over the years, and the Galaxy S26 Ultra is easily one of my favorites. Samsung really nailed it with this phone.
The display is absolutely gorgeous—bright, incredibly sharp, and buttery smooth. Everything is incredibly fast and responsive, whether I’m multitasking, browsing, working, taking photos, or shooting video.
What I really love is how well it integrates with my PC and how much work I can get done when I’m away from my desk. I run my own business, so being able to quickly check and respond to emails, reply to customers, access what I need, and even shoot and edit a quick video right from my phone is incredibly useful. There’s very little I can do at my desk that I can’t handle on this phone when I need to.
The camera and video quality are fantastic, battery life has been excellent, and I love having the S Pen built in. The entire phone feels premium, polished, and extremely capable.
The S26 Ultra has become much more than just a phone for me—it’s basically a powerful mobile workstation that I carry everywhere. I absolutely love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung won me back after more than 10 years
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve used Samsung phones for more than 10 years, and the Galaxy S26 Ultra is already my sixth Galaxy S-series phone. I’ve always been loyal to Samsung, but after the S25 Ultra that almost changed. For the first time in a decade, I was seriously considering switching.
It wasn’t one major issue — it was many small frustrations, especially with the camera. As they say, the devil is in the details, and that’s exactly where the S26 Ultra impressed me most. Samsung fixed so many little things that may not look dramatic on a spec sheet, but make a huge difference in everyday use.
After using it for a while, I honestly have almost no complaints. The battery life is excellent, performance is fast and smooth, the phone feels durable, and the camera is once again something I genuinely enjoy using.
My only criticism is the zoom. It’s good, but by 2026 flagship standards I would call it average rather than industry-leading. I hope the next generation improves it.
The S26 Ultra may not look revolutionary, but for me it is a huge step forward. Samsung came very close to losing a customer of more than 10 years — and this phone won me back.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy S26 ultra
on September 7, 2026
Posted by: Galaxy4ever
[This review was collected as part of a promotion.] I chose to get this phone because I know that it is going to last a long time and the features that it offers are excellent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S26 Ultra is a
on September 7, 2026
Posted by: niyazarhan76
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an absolute masterpiece of smartphone design. The transition from my previous Pixel was seamless, and the vivid display combined with the intelligent software features makes every interaction a joy. Battery life is outstanding, and the camera system continues to set the gold standard for mobile photography.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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