Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,193 Reviews)
Open Ratings Snapshot
Rating breakdown 18,193 reviews
5 Stars
15,885
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
Third Samsung S7,S9,S21 Ultra
on September 7, 2026
Posted by: BRUCER441
[This review was collected as part of a promotion.] I was introduced to Samsung phones from a company I was working for. I had a love affair first with Blackberry, then Moto. After the excellence of the first Samsung, I have become a dedicated user and promoter, but you know how hard the opposition is to convince.
The S26 Ultra is everything I had hoped for. Including the privacy selection that I find most useful.
I'm 84 years old, and the 7-year support should see me through. LOL.
Keep up the great work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy with the phone
on September 7, 2026
Posted by: Itzyspider
[This review was collected as part of a promotion.] I chose the Galaxy 26 Ultra because have the privacy mode and it's a fantastic feature. Also still working on all the new fountains it has and learning how to use them. At this point I am very happy with my election and everything the phone has to offer. One thing that I miss is the Google assistant, because I could listen to the news in the morning and had relaxed sounds when I went to bed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 7, 2026
Posted by: Cday007
[This review was collected as part of a promotion.] I choose this phone because it is a total beast it's perfect it's flawless really and I hope Samsung never changes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Coming from an A16 to a S26 Ultra is life changing
on September 7, 2026
Posted by: Bahaussanova
[This review was collected as part of a promotion.] I've only had my S26 Ultra for 3 weeks and its the best phone I've ever had. I'm so glad this is the phone I chose when I had an opportunity to upgrade. Buyer's remorse has no ground here. Everything single thing about this phone is an extreme upgrade. Especially when playing mobile games and streaming videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy ultra
on September 7, 2026
Posted by: Joey54
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is truly the ultimate phone! I chose this device specifically for its incredible camera options, as I wanted to capture high-resolution photos of my family in every setting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great decision
on September 7, 2026
Posted by: Rojo1222
[This review was collected as part of a promotion.] After many years I switched to Android. After researching models I chose the S26 Ultra. It was a great decision. I use my phone for daily tasks and rarely even open a computer anymore. I've found the ability to run multiple apps on the screen, has changed the way I use my phone. Between that, the stylus and the clarity of the screen, I could t go back if I wanted to.I will probably have no need to buy another laptop, and will continue to upgrade with this series of phkne.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose Samsung phones because they are the best
on September 7, 2026
Posted by: RAIDER1
[This review was collected as part of a promotion.] I chose Samsung galaxy S26 ultra because it's the best phone on the market . Best sound quality, best pictures, overall it is the best phone you can buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 Stars Across 3 Generations: S26 Lineup Delivers
on September 7, 2026
Posted by: Princesadecristo
[This review was collected as part of a promotion.] Upgrading our family's phones was worth every penny. I bought two Galaxy S26 Ultras—one for myself and one for my husband—plus a standard S26 for my mom.
​My mom loves how smooth, bright, and easy her S26 is to use, while my husband relies heavily on the Ultra’s battery life and processing speed to get through long days. For me, the Ultra has been a game-changer. It handles my daily personal life effortlessly, but it’s the professional tools and productivity features that really stand out.
​Even after using practically every feature on these devices, I’m still running into small features and shortcuts every day that surprise me. It balances personal convenience and work needs better than any phone I’ve owned. Highly recommend if you’re looking to upgrade the whole family!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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