Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,134 Reviews)
Open Ratings Snapshot
Rating breakdown 18,134 reviews
5 Stars
15,833
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
What a step up from the S25 Ultra!
on March 9, 2026
Posted by: Bricematt4
[This review was collected as part of a promotion.] ​I’ve been testing out the new #GalaxyS26Ultra and I'm blown away by the Galaxy AI updates. I have bought a new phone from Samsung every year starting with the S8! It’s basically a personal assistant now—it handles background tasks and even predicts what I need next with the new agentic AI features. 🤖
​Also, huge shoutout to the Privacy Display—finally, no more "screen creepers" on the train! 🚫👀 The 200MP camera low-light performance is also on another level. Definitely the best Android of 2026.
​#Samsung #S26Ultra #GalaxyAI #TechReview
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next-level experience with Galaxy AI
on March 9, 2026
Posted by: Carmenceciu
[This review was collected as part of a promotion.] I am absolutely in love with my new Galaxy S26! It was a gift to myself and I couldn't have made a better choice. I love everything about it, from the sleek design to how fast it performs. What has surprised me the most is how Galaxy AI makes everything so much easier, especially when editing photos and organizing my daily tasks. It's a next-level experience and I am extremely satisfied with this purchase. 100% recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new galaxy S26 Ultra
on March 9, 2026
Posted by: Vallawal0
[This review was collected as part of a promotion.] I'm really in love with my new galaxy s26 ultra.
The experience is awesome, the Galaxy AI is better than never.
I used to have the Galaxy S23 ultra, and I decided to upgrade to the new phone, the camera is incredible, the new features as the privacy display is very useful so nobody can see what I'm looking.
Thank you for making this so perfect.
I use the Gakaxy AI for almost everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love My New Samsung Galaxy S26 Ultra
on March 9, 2026
Posted by: SamsungNerd
[This review was collected as part of a promotion.] I love the new updated features on this phone the updated AI the way this phone can handle my gaming and the super quick new processor chip that is installed with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Privacy display is mind blowing!
on March 9, 2026
Posted by: SketchyLotus
[This review was collected as part of a promotion.] Privacy display is really useful when I'm on train to work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung forever 💕 the best phone
on March 9, 2026
Posted by: EDMARCELS
[This review was collected as part of a promotion.] Thank you very much, I love Samsung ❤️ forever and ever ❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great New Phone
on March 9, 2026
Posted by: Dlubbaman
[This review was collected as part of a promotion.] This is the longest that I've gone without upgrading my phone in recent history, so I was excited about receiving my new S26 Ultra. I haven't had a chance to have a thorough test drive yet, but I'm looking forward to experiencing the new bells and whistles, especially any new nuances to the Galaxy AI!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great New Phone
on March 9, 2026
Posted by: Dlubbaman
[This review was collected as part of a promotion.] This is the longest that I've gone without upgrading my phone in recent history, so I was excited about receiving my new S26 Ultra. I haven't had a chance to have a thorough test drive yet, but I'm looking forward to experiencing the new bells and whistles, especially any new nuances to the Galaxy AI!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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