Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,125 Reviews)
Open Ratings Snapshot
Rating breakdown 18,125 reviews
5 Stars
15,825
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
105
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
This product has the best camera of any other devi
on October 11, 2026
Posted by: Detectivevick
[This review was collected as part of a promotion.] I chose this device for i was searching for the best camera. I am a detective for a police agency and needed a device that could zoom in, capture micro evidence, could capture fingerprints i could use as evidence which revealed a better quality that actual lifting patents. The camera captures a 360 view of a crime scene and can capture a "sphere " event that will show a crime seen of 360° capturing 100% of around, the floor and the ceiling that can be shown to jurors. The camera can capture photos of the moon that depicts creators perfectly. Thank you Samsung Galazy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I chose S26 Ultra over other brands
on October 11, 2026
Posted by: JoseSchz
[This review was collected as part of a promotion.] Just amazing technology as always with an amazing processor , camera quality is always good and sharp as always,
The only reason in giving it 4 stars as I miss the Bluetooth S-Pen, I used it a lot in photo shots , and other things but taking it away was the worst mistake, there's other things that make up for it but please bring it back
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Choice Ever
on October 11, 2026
Posted by: TimBoy
[This review was collected as part of a promotion.] Being in the technology field and running a small business can be very demanding and I need a device that can meet those demands. When I was preparing to purchase a new device I compared all the features and capabilities of many different flagship models and the Choice was clear. The Samsung S26 Ultra met all those demands. From the photo quality to the use of the S-Pen and everything in-between.
It has the best in class performance and features when I have compared it to other flagship models. And all that being powered with the Android Operating System allowing for a massive connectivity environment.
I chose this device not only because of its massive capability to preform the various tasks that differ day to day but also the extreme customization capabilities that are all native to the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Get phone but...
on October 11, 2026
Posted by: Redvibes
[This review was collected as part of a promotion.] This phone is great, but I do believe that all features should be improved when upgrading from a phone that's 3 generations before (previous phone was S23 Ultra). The front and back main cameras are the exact same megapixels as a phone 3 generations before it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone I didn't know i needed
on October 11, 2026
Posted by: Babjak
[This review was collected as part of a promotion.] I chose this ohone because for the money difference between the plus and ultra it is totally worth it. It makes my life so much easier and the photo quality it superior. For my big hands and fingers, this ultra feels so much better and right for me. It's the little things with photo options and facial recognition, as well as the siper smooth transition from my 24+. Everything was evrn placed in the same locations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent mobile device
on October 11, 2026
Posted by: Aljegoz
[This review was collected as part of a promotion.] I have been use this for 5 months and it changed several things in my lifestyle. Its versatile and reliable hardware help you a lot with your daily activities. I like the apps and the velocity of the operative system. From the morning to the night it helps with the notifications and the way to give you the reminder of your activities. You have to try to use it with a wereable stuff. The health application works exceptionally with this device since it is really compatible with oll the operations. It is really usable daily and I like the call assistant since you can select which calls you van answer, Writing
Title: Excellent Phone with Premium Features and Outstanding Performance
I recently switched to the Samsung Galaxy S26 Ultra, and my overall experience has been very positive. Coming from a different smartphone ecosystem, I was looking for a device that offered excellent performance, a high-quality camera, a beautiful display, and useful features for both work and personal activities.
One of the things I appreciate most is the display. The screen is large, bright, sharp, and comfortable to use throughout the day. Whether I am reading emails, reviewing documents, watching videos, or browsing the internet, everything looks clear and detailed. The overall design also feels modern and premium.
Performance is another major advantage. The phone handles multitasking smoothly, which is especially important for my daily work. I frequently switch between emails, documents, messaging
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product is great but some minor issue
on October 11, 2026
Posted by: Debitri14197
[This review was collected as part of a promotion.] I chose the S26 Ultra as I have been a loyal Samsung user for the past 12 years, having owned the S4, S7 Edge, S10, S20, and S24 previously. I have consistently admired the features and build quality provided by Samsung. Unfortunately, shortly after purchasing the device, it slipped while I was showing it to a friend, resulting in some scratches on the sides of the camera housing, although the lens glass remains intact. Additionally, I have experienced occasional freezing while using YouTube, which has required me to restart the phone three times over the last two and a half months. I hope these issues can be addressed in future updates to One UI 9. I truly appreciate the AI features, which I find very useful on a daily basis. While I do not use the device for intensive gaming, the overall performance is smooth and excellent. I remain a dedicated fan and appreciate your products.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Samsung product is fast has great features
on October 11, 2026
Posted by: Slurpy69
[This review was collected as part of a promotion.] I chose Samsung galaxy 26 ultra I been wanting one forever it is awesome the look the features how fast n reliable it is couldn't imagine my life without it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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