Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,139 Reviews)
Open Ratings Snapshot
Rating breakdown 18,139 reviews
5 Stars
15,836
4 Stars
1,827
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5 out of 5
5
It feel light but it's beautiful phone
on March 9, 2026
Posted by: Zeltap
[This review was collected as part of a promotion.] I love how you could change the Picture to cartoon or anything with Ai love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am in love with the new privacy screen
on March 9, 2026
Posted by: AliFay
[This review was collected as part of a promotion.] I used to buy a privacy screen protector every time I get a new Samsung phone but now I feel so satisfied with the new privacy screen feature. The other thing is now I feel I won't need any image editor with the new Galaxy AI.
Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on March 9, 2026
Posted by: Speedy
[This review was collected as part of a promotion.] The Galaxy AI suite has completely transformed how I use my phone, making daily tasks feel effortless. The Circle to Search feature is a standout, allowing me to identify anything on my screen instantly without switching apps.
​I also frequently use the Live Translate and Note Assist tools, which handle everything from real-time conversation breaks to summarizing long meetings into clean bullet points. It feels less like a collection of apps and more like a smart assistant that actually anticipates what I need.
​Would you like me to tailor this review for a specific platform like the Play Store or a tech forum?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful and sleek
on March 9, 2026
Posted by: Runnergirl718
[This review was collected as part of a promotion.] The device is sleek. The screen is bright. The interface is snappy. Overall I'm very happy with the new phone!
This is my first time using the galaxy Ai and I am loving it so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am in love with the new privacy screen
on March 9, 2026
Posted by: AliFay
[This review was collected as part of a promotion.] I used to buy a privacy screen protector every time I get a new Samsung phone but now I feel so satisfied with the new privacy screen feature. The other thing is now I feel I won't need any image editor with the new Galaxy AI.
Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best of all! A BEAST
on March 9, 2026
Posted by: Kashhh
[This review was collected as part of a promotion.] After using the Samsung Galaxy S26 Ultra, my first impression is that this phone truly feels like a complete flagship device with powerful performance, an amazing display, and one of the best camera systems on a smartphone.
Display:
The 6.9-inch Dynamic AMOLED 2X display with 120Hz adaptive refresh rate looks absolutely stunning. Colors are vibrant, scrolling is extremely smooth, and brightness is strong enough for outdoor use. The phone also includes a built-in Privacy Display, which limits side-angle viewing when you’re in public.
Performance:
Powered by the Snapdragon 8 Elite Gen 5 processor, the phone feels incredibly fast. Apps open instantly, multitasking is seamless, and heavy gaming runs smoothly thanks to the improved CPU, GPU, and AI engine.
Camera:
The quad-camera system is the highlight. It includes a 200MP main camera, 50MP ultra-wide, and telephoto lenses with 3× and 5× optical zoom plus up to 100× digital zoom. Photos are extremely detailed, and the improved aperture helps capture better shots in low light.
Battery & Charging:
The 5000mAh battery easily lasts a full day, and 60W super-fast charging can charge the phone to about 75% in roughly 30 minutes. Wireless charging is also supported.
Design & Features:
The phone feels premium with its Armor Aluminum frame, slim 7.9 mm body, and integrated S Pen for productivity tasks like note-taking and editing. Galaxy AI features also help with photo editing, productivity, and smart assistance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best of all! A BEAST
on March 9, 2026
Posted by: Kashhh
[This review was collected as part of a promotion.] After using the Samsung Galaxy S26 Ultra, my first impression is that this phone truly feels like a complete flagship device with powerful performance, an amazing display, and one of the best camera systems on a smartphone.
Display:
The 6.9-inch Dynamic AMOLED 2X display with 120Hz adaptive refresh rate looks absolutely stunning. Colors are vibrant, scrolling is extremely smooth, and brightness is strong enough for outdoor use. The phone also includes a built-in Privacy Display, which limits side-angle viewing when you’re in public.
Performance:
Powered by the Snapdragon 8 Elite Gen 5 processor, the phone feels incredibly fast. Apps open instantly, multitasking is seamless, and heavy gaming runs smoothly thanks to the improved CPU, GPU, and AI engine.
Camera:
The quad-camera system is the highlight. It includes a 200MP main camera, 50MP ultra-wide, and telephoto lenses with 3× and 5× optical zoom plus up to 100× digital zoom. Photos are extremely detailed, and the improved aperture helps capture better shots in low light.
Battery & Charging:
The 5000mAh battery easily lasts a full day, and 60W super-fast charging can charge the phone to about 75% in roughly 30 minutes. Wireless charging is also supported.
Design & Features:
The phone feels premium with its Armor Aluminum frame, slim 7.9 mm body, and integrated S Pen for productivity tasks like note-taking and editing. Galaxy AI features also help with photo editing, productivity, and smart assistance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on March 9, 2026
Posted by: Rafer77
[This review was collected as part of a promotion.] AI is here to stay, and Samsung phones and other devices with Galaxy AI make everyday life much easier, whether it's for making inquiries, booking reservations, or simply checking the temperature elsewhere. I'm a Samsung lover.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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