Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,187 Reviews)
Open Ratings Snapshot
Rating breakdown 18,187 reviews
5 Stars
15,879
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
4 out of 5
4
New s26 ultra pro and con
on September 9, 2026
Posted by: Wnyliving
from West Seneca ,NY
Powerful phone except. Con wifi drops to 5g constantly i have to shut 5g off for wifi.and the battery does not last more then a day. Pro Great camera i love it.I bought the phone in May 2026 .pro beautiful display 👌. Pro durability is fine .Pro performance is 👍 great.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra deserving of flagship status
on September 8, 2026
Posted by: Xoxoitslynnx
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it has the capability to become my personal assistant. I'm super busy between work, college, being a mom, and still living life, and my phone helps me to quickly add things to my schedule, remind me of upcoming events/assignments/plans, provide me with answers via the many AI options available, etc. One of my favorite things to do is take a screenshot of newsletters from my children's school and having Google add the dates/events to my schedule. Before, this used to be so time consuming and now it's 2 minutes at best. I also love how much can be customized on my phone tor reflect my personal style.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26 ultra
on September 8, 2026
Posted by: Diaztech99
[This review was collected as part of a promotion.] Choose this phone for...
I chose this phone because of the incredible artificial intelligence, it was already coming from the previous line and as always Samsung meeting my expectations as a user.Always loyal to Samsung, as Samsung has been to me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have loved thes S series phones since the #2
on September 8, 2026
Posted by: CntryBoySwag
[This review was collected as part of a promotion.] The Galaxy S26 Ultra feels like Hollywood luxury with an equal dose of small town USA, which is why I chose this series once again. Sleek and fast, yet simple and respectable. Samsung continues to dominate the mobile phone market and it does not seem like they will be losing momentum any time soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've bought 5.
on September 8, 2026
Posted by: K9lover86
[This review was collected as part of a promotion.] I’ve owned five Samsung phones now, and somehow Samsung keeps convincing me to come back for another one. 😂
I originally started buying the Ultra for one reason: **the camera**. I wanted a phone that could actually keep up with the moments I’m trying to capture, not just take a decent picture in perfect lighting. The S26 Ultra continues that tradition with an incredibly capable camera system, impressive zoom, excellent low-light performance, and the kind of image processing that makes pulling out your phone feel a lot less like “settling for a phone camera.”
But honestly, the camera isn’t the only reason I chose t buy them.
**Durability.** I’m hard on my phones. They get carried everywhere, tossed into bags, exposed to the elements, and generally expected to survive my lifestyle. Samsung’s Ultra line has consistently felt like a phone I can actually *use* rather than something I need to baby.
And then there’s the technology itself.
What I appreciate most about Samsung is that each generation doesn’t feel like they simply changed the shape, moved a camera, slapped a new number on the box, and called it innovation. The new features actually give me things to learn and play with. The S26 Ultra feels like another step forward, particularly with its camera capabilities, processing power, display, and the increasingly useful AI tools built into the experience.
Five phones later, I’m still finding little things this phone can do that make me stop and think, *“Wait... it can d
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loyal to Samsung
on September 8, 2026
Posted by: Msjess3
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because Samsung has consistently been the best fit for me when it comes to smartphones. I’ve always appreciated the quality, reliability, and especially the level of customization Samsung offers. I like being able to personalize my phone to work the way I want it to, rather than feeling limited by the device.
The S26 Ultra continues to deliver the premium experience I’ve come to expect from Samsung. The phone feels well-made, performs smoothly, and gives me plenty of options to customize everything from the appearance to the features I use every day. For me, Samsung continues to offer the best combination of quality, consistency, and flexibility, which made choosing the S26 Ultra an easy decision.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for work!
on September 8, 2026
Posted by: HuslteTown
[This review was collected as part of a promotion.] Has IA seaech! Easy find matrials or prodcusts for work, great camera to show custumers projects completed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Lifer...
on September 8, 2026
Posted by: PandaDad
[This review was collected as part of a promotion.] I chose the original Samsung Note many years ago and simply cannot go another route.
My new 26 Ultra is so much more than I could imagine and somehow I am surprised with some new feature every week that I had no idea about.
So, from the undeniable crisp video and photos, to the top teir reliability, and even, yes... the pen, which I use often, I am a "lifer" with this line of device from Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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