Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Average customer rating
4.8
(18,187 Reviews)
Rating breakdown 18,187 reviews
5 Stars
15,879
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 1TB (Unlocked) - Black
Customer Rating
5
Absolute powerhouse of a phone!
on September 10, 2026
Posted by: Krafty
[This review was collected as part of a promotion.] I upgraded to the S26 Ultra recently, and it has blown my expectations out of the water.
The screen is stunningly bright and crisp, with almost no glare outdoors. Even though it is a large device, the build feels balanced and premium in the hand. The cameras are easily the best part: zoom photos stay sharp, night shots look natural without being grainy, and moving subjects do not blur.
Performance has been completely seamless with zero lag or overheating, and the battery easily lasts me through a full, heavy day of use with plenty to spare by bedtime. Having the built-in S Pen is super convenient for quick notes and signing documents on the go.
If you want top-tier performance, incredible cameras, and dependable battery life, this phone is 100% worth the investment. Highly recommend!
The screen is stunningly bright and crisp, with almost no glare outdoors. Even though it is a large device, the build feels balanced and premium in the hand. The cameras are easily the best part: zoom photos stay sharp, night shots look natural without being grainy, and moving subjects do not blur.
Performance has been completely seamless with zero lag or overheating, and the battery easily lasts me through a full, heavy day of use with plenty to spare by bedtime. Having the built-in S Pen is super convenient for quick notes and signing documents on the go.
If you want top-tier performance, incredible cameras, and dependable battery life, this phone is 100% worth the investment. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone because I love the S series.
on September 10, 2026
Posted by: Galaxy302
[This review was collected as part of a promotion.] I chose the S26 ultra because of my previous purchases. I have had an S series phone going all the way back to the S8. I have always been impressed with the new features and technology that every new release has offered.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the perfect phone.
on September 10, 2026
Posted by: RJFig21
[This review was collected as part of a promotion.] I have every versions since the Galaxy Note and this type of phone are the best. The new version s26 Ultra. Have the best screen ever made. The privacy function is a very nice option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond Just A Phone
on September 10, 2026
Posted by: Ktechy454
[This review was collected as part of a promotion.] The Samsung S 26 Ultra is more than a phone. The day I received my preordered phone is the last day I opened my computer this year. My phone is more than capable of handling everything I need on a daily basis. Gemini is super helpful in all that I do not just appointments. The privacy screen has been exceptional. All the AI assist features has taken my device to a whole new level!! I paired my phone with the Samsung Galaxy pro 4 buds and have no complaints. Exceptional sound and abilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't wait to receive mine
on September 10, 2026
Posted by: NoPeepers
[This review was collected as part of a promotion.] My brother in law picked up the s26 Ultra recently. I have the s24 Uotra currently and he allowed me to use his phone for a while to see if I would upgrade. I will definitely be getting one as soon as possible. The privacy display has got to be the greatest feature on a smartphone since they've come out. I've never liked gimmicky features but this one feature alone is incredibly useful. I work in an office and play youtube on my phone quite often so being able to have my display hidden from peeping eyes was amazing. Can't wait to order mine!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
the worst phone ever.
on September 10, 2026
Posted by: Luna
What a terrible experience with this Galaxy S26 Ultra phone—the worst phone ever. It overheats way too much, loses signal, and doesn't load pages quickly. The Galaxy S24 was much better than this. 👎👎
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 10, 2026
Hi there Luna, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your device is to you every day for a range of tasks. We have shared links to articles to help you with the temperature, connection, and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Better Than I Was Expecting
on September 9, 2026
Posted by: DoggoCommando
[This review was collected as part of a promotion.] I honestly bought it on a whim as I needed a new phone, so I chose to spend the extra cash for the 26 Ultra which was a bit of a gamble since I'm fairly cheap with tech. And honestly, am not disappointed so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So smooth!
on September 9, 2026
Posted by: BellaF
[This review was collected as part of a promotion.] I previously had the s24+ and I chose to upgrade to the S26 ultra after seeing so many videos about the features it had. Little did I know, there were so MANY other features that I had yet to discover. Love that smoothness of the flow of each app, the speed, and just the beautiful color! (I chose the cobalt violet because it was the closest to purple, my favorite color) I am so happy with my purchase!
Value
5
Written by a customer while visiting Samsung US